jinantonix
join:2009-07-03
|  No DSL without a Bell line??
Hello fellow forum members!
I live in Toronto. The phone lines in my building run through Telus, which also provides high-speed Internet to building residents. I want to go with a smaller ISP for high-speed, however, I'm being told by both smaller ISPs (such as Teksavvy and the like) and Bell itself, that my location doesn't come up on their list of serviceable locations, and that they need a Bell line even for dry-loop DSL.
I'm having a hard time believing this. Has anyone been in this situation? Is there anything I can do? Maybe I just need to get in touch with the right people at those companies?
Please, any advice/insight would be appreciated.
jinantonix. |
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mlerner
Premium
join:2000-11-25
Nepean, ON
 ·Rogers Hi-Speed
 ·TekSavvy Solutions..
·Bell Sympatico
1 edit | It wouldn't be the CityPlace residences would it? Why would you go to a lower speed provider when you can get dedicated fiber for relatively the same price? To answer your question though, if they didn't run the wires, they won't service the location. You also need the inside wiring which I'm sure is not in place. |
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LazMan
join:2003-03-26
Angus, ON
·TekSavvy Solutions..
·Bell Sympatico
| reply to jinantonix
Assuming you mean Cityplace...
There is no Bell presence in most of the buildings. Bell did install into (I think) the Matrix building, but that's the only one... The rest are not connected to the Bell network, so no access for Bell, or other DSL suppliers. Construction to bring a building of that size online is $50k and up - so not likely to happen.
Laz |
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diskace
Ebox Senior
Premium,VIP
join:2002-02-21
| If this is just a Telus circuit and not a CityPlace service, you need to get the LCU number from Telus.
This is basically the circuit number. If the install still fail with the circuit, you are screwed 
--
Electronic Box Inc. |
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jinantonix
join:2009-07-03
| reply to mlerner
said by mlerner  :It wouldn't be the CityPlace residences would it? Why would you go to a lower speed provider when you can get dedicated fiber for relatively the same price? Yes, it is CityPlace. To answer your question - I currently have Internet at another location that I want to keep, and my ISP said they could simply provide another access point for me at the new location - adding just $10 for the band rate to my bill. Instead, I have to shell out $40-50/month for a "super-fast" connection I don't even need. |
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jinantonix
join:2009-07-03
| reply to diskace
said by diskace :If this is just a Telus circuit and not a CityPlace service, you need to get the LCU number from Telus. This is basically the circuit number. If the install still fail with the circuit, you are screwed Thanks. It is a CityPlace building. Does that mean "CityPlace service" that you're referring to? |
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diskace
Ebox Senior
Premium,VIP
join:2002-02-21 | Yes |
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