JohnAPremium
join:2003-09-16
Pittsburgh, PA | reply to vtguy84
Re: Verizon FIOS TV with Cox Cable Internet
Pull the plug on the STB. It should reload when you plug it back in. |
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vtguy84
join:2009-07-03
Blacksburg, VA | Did that too. No luck. The Verizon people told my parents yesterday on the phone that the data feed comes through the ActionTec box and there is no way to get the data feed for the program guide if you don't have their internet service. I find that very hard to believe however it's not working. I think I may have exhausted all avenues |
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JohnAPremium
join:2003-09-16
Pittsburgh, PA | said by vtguy84: The Verizon people told my parents yesterday on the phone that the data feed comes through the ActionTec box and there is no way to get the data feed for the program guide if you don't have their internet service. That's not true. They do provision a data connection over the coax for Guide, VOD, and widgets, even if all you have is TV. Call tech support 1-888-553-1555. Aim yourself down the phone tree toward tech support 3 or 4 steps, and say Agent. |
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