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l0thar

join:2005-12-29
Far Far Away
kudos:1

reply to prob_cust

Re: Modem rebooting

said by prob_cust:

Is this rebooting normal? How often would it happen? I suppose my internet connection will be interrupted during this boot process. Is there anything I can do to prevent that?
I have the 2Wire 2700HG modem, might be the same one you have as well.

Yes, I have observed this, although I tend to consider it 'a feature, not a bug' kind iof thing.

Specifically, I find the modem reboots when the line is in poor condition, and gets a clearer, much better synch once the process is complete.

Another modem I have is the Speedtouch 546 model. This one keeps up, and you see the SNR levels dropping to marginal levels when the weather gets dsl-unfriendly (warm, wet weather, rainy, etc).

People using speedtouch modems sometimes have the DMT program running and monitoring the modem and the line. One of the options you have in the advanced settings is to have it force a re-synch, or a reboot when SNR drifts too low, etc.

My suggestion to you is not to worry, the modem will reboot, resync and be back online in a couple minutes, and this happens when it really seems to improve your connection.

prob_cust

join:2009-06-10

Well, thanks. The truth of the matter is that I would never have known if the same happened with my cable connection, as it would get back the same IP address. (The only way to have it get a new one is to keep it disconnected for long time, hour perhaps?) And, I could not see that modem's logs. I was getting sporadic messages from my DNS client that it could not get into the internet. It could have been a short disconnection like last evening's.

As long as it does not happen too frequently, I will be OK. The probability of disconnection while I am on VoIP in that case will be exteremely small... well, if that happens, it wil be just a dropped call. Try again...


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