 texasguy37
join:2009-05-18 Grand Prairie, TX
1 edit | reply to Shadow925 Re: Keep trying to subscribe to U-Verse
Take a look at he following thread:
»Switch to U-verse - CLEC or ISP - Importance in Switch
Unless you already have AT&T DSL, your DSL with a third party company must be disconnected BEFORE AT&T can accept an order to install U-verse. If they check your phone line and detect the presence of non-AT&T DSL, the order will be cancelled as it was twice in your case. If you had AT&T DSL, you can leave the service connected, and the service would be disconnected on the install date when the tech arrives.
Also, as far as TV service is concerned, you probably should not disconnect the service with your current TV provider until AFTER the U-verse install. Verification that you can actually get the U-verse service will not occur until the install date when the tech arrives at the premises and checks the strength of the signal from the VRAD to your home. |