said by Shadow925 
:Yes from the first attempt at subscribing I learned that I had to disconnect my dsl service. I scheduled the disconnect according to U-verse instructions then they cancelled me again and told me about the 7-day policy.
I think the 7-day time frame is arbitrary at best, but if it is a policy why would the person I talked to when ordering tell me to extend my dsl disconnect date?
There are misinformed employees at AT&T as there are at other companies. I have actually founded that the user forums can be more informative that calling AT&T customer service.
