| reply to RR Lily
Re: [TWC] Upstream Power is +56.5 dBmV, please help. In general, consumer-grade amplifiers are not a good idea for bi-directional (internet and digital set-top boxes) cable services. Worst-case, they can amplify noise on your line and send it out to your neighbors, thus ruining service for many people. If an amplifier is truly needed, it should be a professional-grade one that is supplied, installed and adjusted by your ISP.
Also, in many instances, bi-directional cable amplifiers will only amplify the downstream signal, and will thus not do anything to reduce the upstream power.
I know it has been frustrating for you, but, other than the suggestions about checking your cables and trying a replacement modem, the solution is going to have to come from a TW tech. Only they have the measuring equipment (which costs way too much for you to even think about buying for yourself) to see what is going on plus the experience needed to take the proper action once they make the measurements. |
