Kardinal
Canadair CT-114 Tutor
Premium
join:2001-02-04
N of 49th
clubs:
| reply to Triton Global
high collect call charges from alternate provider
I think something is a bit unclear here: if a collect call is being made, it may be being made from a phone booth that isn't Bell's, or is being made through an alternate LD/operator provider via a Bell phone (I'm not sure if an alternate operator can be reached from a Bell payphone or not, as I always get a Bell operator when I dial 0 on one of their phones).
There is competition in the payphone market, and the ones that aren't Bell can sometimes be made to look pretty similar. The actual phone set inside the booth looks different from the usual Bell phones (I think the ones with the screens are called Millenium?), but the outside is often a while background with a blue handset on it and no wording as to who it belongs to. Canada Payphone Corp, which was purchased by Globalive (soon to be competitor in wireless industry, and owner of Yak) in 2004, is an example of an alternate payphone company.
After having a look at the Triton Global website, they do provide 0+ operator services so it may be they are the company supplying that to an alternate payphone provider.
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The thoughts expressed in the above post are those of the poster, and can only be attributed to his state of mind at the time of posting.
Join Team Helix
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The other Vid
@videotron.ca
| Per their web site:
»www.tritonglobal.ca/faq.html
"Who is TGBSI, Inc.?
TGBSI provides billing services primarily for communications companies. TGBSI neither sets the rates of the service charges that appear on an end-user bill, nor provide services to the end-user.
What is TGBSI’s function?
TGBSI’s primary function is to process billing transactions to either Local Telephone Companies or its direct billing platform. It then reconciles payments from these entities and handle’s any inquiries that arise as a result of the bill statements."
They sound like a factoring company (ie. a company who buys accounts receivables from the actual company for a %). |
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sbrook
Premium,Mod
join:2001-12-14
H0H 0H0 | Yup they aren't the phone provider ... they're basically a "call centre" for operator calls or operator intercepted calls like 0+ calls. |
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The other Vid
@videotron.ca
| Sounds like you got scammed.
In addition to the contact sbrook gave you above, I would also contact the Quebec Consumers Union who may also be able to help.
The Quebec Consumers Union has some experience with Telus, Rogers and Bell playing dumb and saying they know nothing about your bills. Should be the same with videotron.
Hope you fight.
Also see:
»www.consumeraffairs.com/cell_pho···lus.html
»www.bbb.org/calgary/business-rev···ab-38565
»www.ripoffreport.com/reports/0/1···7177.htm
They are also billing for 1900 porn scammers, heh:
»800notes.com/Phone.aspx/1-900-528-4746 |
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