wanger
join:2008-04-20
Reading, PA
 ·Comcast
| reply to MrOctober
Re: Guides, menus on HD channels
Common problem, especially with SIK(Self Install Kits)... You have your TV hooked up to the cable box by using the coax/rf connection and watching the cable on your TV's Channel 4. You will not be able to get a guide or menu while you are on an HD channel, but you will be able to when you are on a SD channel. Need to disconnect the coax from the TV and connect either a component cable to it or another HD cable source. Don't know what box you are using so, I would go with the old stand-by of the component cables and change your TV's input to the reflect it. Then you will be able to watch your HD channels in the proper resolution and regain your guide/menu feature. |
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MrOctober
join:2008-10-28
Ashburn, VA | A tech was at my house for a trouble call, he had to switch boxes. He went to the settings and change something to make the guide visible on hd channels using a coax/rf connection.
I called Comcast and they had no clue about any setting |
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wanger
join:2008-04-20
Reading, PA
·Comcast
| Mr October, what the tech did was change the resolution to 480i or 480p so you can view it... If you have your cable box hooked via the coax then you ARE NOT getting a true 720p or 1080i HD picture. You are only getting a 480i or 480p picture. The only ways to get an HD picture is direct coax to the TV from the wall outlet w/ a Quam TV Tuner, or hd box using component cable, DVI cable, HDMI cable or firewire. So, if anyone thinks they are getting HD resolution from a coax coming from the HD cable box, they are mistaken and need to read their owners manual for their TV and check how to hook up the HD cable box to their TV. This is where people are trying to save a couple bucks and end up taking the chance of getting charged for a trouble call and/or a failed SIK(self install kit) fee, too. I think it pays to have someone else come out and install it for a person and have it hooked up correctly. (well, some areas differ than others in the quality of their techs/contractors) |
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cypherstream
Looking forward to the future of things.
Premium,MVM
join:2004-12-02
Reading, PA
clubs:
| reply to MrOctober
wanger is right. It's refreshing to see someone from my area know how to properly hook up a cable box. Time and time again I've seen them hooked up with just coax, or coax and hd cables, and that also confuses the customer because they could accidently use Ch 3 or 4 instead of the proper input.
The order of quality from best to worst hookup is:
For HD Signals (Supports 720p/1080i High Def)
HDMI Cable - single wire cable
Component Cables - 5 wire cable (Red, Green, Blue, Left/Right Audio)
For SD Signals (No RF interference. Stereo Sound)
S-Video (if Available) (4 pin din connector, almost like a PS/2 keyboard or mouse connector) + White/Red audio wires
Composite video (Yellow, White, Red wires)
For the worst quality
Coax cable - RF Modulated to Ch 3 or 4. No stereo sound, susceptible to RF interference, and grain is superimposed on that great digital picture making it suboptimal. |
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