http://www.dslreports.com/forum/r22651428 en Fri, 04 Dec 2009 20:18:43 EDT Fri, 04 Dec 2009 20:18:43 EDT http://www.dslreports.com/forum/remark,22658591 Tarheels Fan : Well first, you need to figure out which one of your computers are infected. As you will be terminated by Embarq if it continues as with any other provider. Embarq will suspend accounts for AUP violations which are mainly due to trojoans running in phishing sites on unsuspected customer PC's. Ask to speak to the AUP dept.]]> http://www.dslreports.com/forum/remark,22658591 Sun, 05 Jul 2009 21:10:10 EDT http://www.dslreports.com/forum/remark,22653341 rabeatz : Did you speak to the AUP department about it, or just a customer service representative? If you were suspended for a violation of the terms, you should have been transferred to AUP, unless they weren't open.

And AFAIK they can't NOT let you cancel - you'll just have to pay a contract termination fee.]]> http://www.dslreports.com/forum/remark,22653341 Sat, 04 Jul 2009 10:41:21 EDT http://www.dslreports.com/forum/remark,22651562 Titus Pullo : Don't pay the internet portion of your bill?
-]]> http://www.dslreports.com/forum/remark,22651562 Fri, 03 Jul 2009 20:08:58 EDT http://www.dslreports.com/forum/remark,22651428 Roger_1121 : I had no problems with Embarq until a about week ago when
I started getting a lot of service interruptions and now no internet at all.

I called them this morning they told me that my IP has been reported for "spamming/phishing" or other policy violation.
:huh: :(

I asked the lady to be more specific but she kept repeating that I violated some policy.

Now when I asked her to cancel the internet because I have no service, she said I could not because of verbal contract.

What are my choices here?

I am not completely leaving Embarq. They are still my home phone provider.]]> http://www.dslreports.com/forum/remark,22651428 Fri, 03 Jul 2009 19:32:25 EDT