Zak_D_H
Premium,VIP
join:2007-01-04
Salt Lake City, UT
 ·Qwest.net
| reply to gjenn
Re: Dsl Extreme ripped off
Can you provide more info? You should refer to the DSLEXTREME User agreement before making claims like this as most people do get what they pay for even if it isnt what they wanted.
I am sure DSLX_GM would be happy to work with you and do everything possible to get the maximum speed the line can handle.
14. SPEED OF SERVICE. Speed rate depends upon the Subscriber's Plan and line capabilities (e.g., loop length, line condition, gauge of copper wire and Phone Company provisioning). The maximum speed for ADSL is stated under optimal conditions and may vary significantly. Speeds are subject to a 20% overhead (e.g., 768k stated speed = 768k times 80% throughput = 614k actual speed). Minimum speeds are offered for a AT&T Subscriber and are based on the package's listed minimum speed minus 20% overhead (e.g., 384-1500k/128-256k stated speed = 384k times 80% throughput = 307k actual speed.) Actual speeds that fit the 80% of the minimum throughput criteria are considered acceptable. A Verizon, Covad or Qwest Subscriber has no minimum speeds. All Services are provided on an AS IS basis and throughput speeds are not guaranteed.
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Zak
Tech Support
DSLExtreme
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