republican-creole
Search:  

 
 
   All ForumsHot TopicsGallery






how-to block ads


 
Forums » US Telco Support » AT&T » AT&T U-verse » Keep trying to subscribe to U-Verse
Search Topic:
Share Topic:
RSS topic:
toggle:
flat / full
normal / watch
Posting:
Post a:
Post a:
Request for advise on U-verse home run »
« Wireless Connection Issues with Uverse  
AuthorAll Replies


Shadow01
Premium
join:2003-10-24
Wasteland
·AT&T Midwest

reply to Shadow925
Re: Keep trying to subscribe to U-Verse

said by Shadow925 See Profile :

I think the 7-day time frame is arbitrary at best, but if it is a policy why would the person I talked to when ordering tell me to extend my dsl disconnect date?
Because the csr has no clue. They thought they were doing you a favor by getting you to extend your disconnect date and it ended up not helping. When the Uverse order travels through the labyrinth and your line has not been released by your old provider, the system cancels the install. You will have to call again if your latest request was canceled.
--
GUN CONTROL:
using both hands

zaphon

join:2009-07-02
Pasadena, CA

I'm in a similar boat, but instead of another providers DSL, I have a Business T1 from Covad. I still have AT&T Telephone on my primarily line, and a second line from Covad. But due to this, I am going round and round with AT&T on it. My problem is I simply can't disconnect the T1 and than wait. I work from my home, and can't afford to be down for more than few hours maximum. Seems like there has to be a way to solve this (and trust me, I've spoken with 2 people at AT&T now who said this wasn't an issue, and than the order gets to back office and gets cancelled), but so far I'm grasping at straws. I'm not giving up just yet, so I will keep people aprised as my battle goes on.
-
Forums » US Telco Support » AT&T » AT&T U-verseRequest for advise on U-verse home run »
« Wireless Connection Issues with Uverse  


Thursday, 03-Dec 10:29:33 Terms of Use | Privacy Policy | Hosting by www.nac.net - DSL,Hosting & Co-lo | feedback | contact
over 10 years online! © 1999-2009 dslreports.com.republican-creole
page compression OFF
Most commented news this week
· [162] Comcast Releasing Promised Usage Meter
· [113] Avast Antivirus Has Gone Mad
· [103] Graduate Student Unveils Sprint's GPS Sharing With Feds
· [80] Latest Consumer Reports Survey Not Kind To AT&T
· [70] Baltimore To Ban Lazy Cable Installs
· [63] Broadband Killed The Game Console
· [55] Rogers Unveils The ISP Dream Model
· [47] ACTA: Global Three Strikes
· [41] Rural Carriers Quickly Embracing Fiber
· [41] Cable Industry's 'Adoption Plus': Altruism Or PR Stunt?
Most people now reading
· False positive in Avast! or is it real? [Security]
· [TWC] Audio/Video outage in Brooklyn [Time Warner Cable TV/Voice]
· [Rant] Disrespect of PTO [Rants, Raves, and Praise]
· Quality/longevity of 15A 120V receptacles [Home Repair & Improvement]
· Many Sites Unreachable [Rogers]
· outdoor to indoor conduit power run [Home Repair & Improvement]
· IMG 1.7 (IMG Updates and Discussion) [Verizon FIOS TV]
· Working in a Stairwell and Surrounding High Walls [Home Repair & Improvement]
· ICC Strats??? [World of Warcraft]
· DID that rings and provides call log [VOIP Tech Chat]