[AZ] My COX Premier Plus speed problem (Chandler, AZ)
I have upgraded to the new Premier Plus plan last friday, when tech installed it that day, i am getting just around 20 mb/s down, while it's definitely faster than what i used to have, but it's not what i paid for. The tech told me thats because the node in my area is 95% saturated but i should see an increase within a month after they upgrade the node.
After a few days i noticed the DS light on my cisco dpc3000 moden changed from green to orange, and i noticed the download speed also decreased significantly to less than 10 mb/s! i tried the test in early morning and late night and they range from 5 mb/s! to 15 mb/s? some one from cox please explain whats happening?
test taken at 10 PM friday night
another one at 10:30 PM
Model DPC3000 Vendor Cisco Hardware Revision 2.0 Serial Number 220036954 Bootloader Revision PSPU-Boot 1.0.0.4 Current Software Revision dpc3000-v303r2380-090504a Firmware Name cisco_dpc3000-v303r2380-090504a_C_090506.p7b Firmware Build Time 20090504172655
Downstream Channel Channel ID 0 Downstream Frequency 579.00 Mhz Modulation 256QAM Power Level -5.1 dBmV Signal to Noise Ratio 37.1 dB
Upstream Channel Channel ID 2 Upstream Frequency 37.81 Mhz Modulation 16QAM Bit Rate 10240 Kbps Power Level 44.8 dBmV
reply to copperstone lol i have the same problem i have the same speeds and the orange downstream light it was going at 20mb/s down and then thursday it changed to orange and it slowed to about 10 and 15mb/s i would like to know what the problem is i think its the modem just my thought but who knows
If you have the Cisco modem, the light is amber when it is NOT channel bonding and green when it is. Mine is still amber and I have been on the Plus plan for three weeks.
