Re: [Other] How to fix terrible cable service?

Author	All Replies
Disarmer join:2009-07-03 Mexia, TX	reply to Disarmer Re: [Other] How to fix terrible cable service? Alright, when the net is kicking/lagging hard, my power level drops to around -8 for the duration of the bad internet. Once the kick/lag is over, it resumes itself at a fairly stable -2 - 0. Does this give you any more information towards my bad service? Thanks again for the help.
	to forum · permalink · 2009-07-04 01:51:32 ·

Harddrive Proud American and Infidel since 1968. Premium join:2000-09-20 Phone Room kudos:2 Reviews: ·Comcast	not to be off topic, but why dont you move to Corsicana and get DSL? i'm originally from Corsicana. -- I've come here to chew bubblegum and kick ass and i'm all outta bubblegum.
	to forum · permalink · 2009-07-04 16:22:54 ·
Disarmer join:2009-07-03 Mexia, TX	Small world Corsicana is just a bit too big for me haha
	to forum · permalink · 2009-07-04 16:41:29 ·
Marcer Premium,VIP join:2007-07-08 Hamilton, ON kudos:10	reply to Disarmer said by Disarmer: Alright, when the net is kicking/lagging hard, my power level drops to around -8 for the duration of the bad internet. Once the kick/lag is over, it resumes itself at a fairly stable -2 - 0. Does this give you any more information towards my bad service? Thanks again for the help. Ok, your Downstream Signal to Noise is passable @ 36, but once your power level drops to -8 it likely dips down, causing your modem to have packet loss, and a loss in speed. Both the Downstream Signal to Noise and Power level need to be investigated, so it's time to call your Cable company.
	to forum · permalink · 2009-07-05 11:28:15 ·
Disarmer join:2009-07-03 Mexia, TX	What do I need to tell them? The power level is dropping randomly causing my internet to go out? Also, the SNR is constantly changing between 30 and 36. Thanks
	to forum · permalink · 2009-07-05 15:14:44 ·
Fubar join:2001-02-20 Phoenix, AZ kudos:2	You need to tell them exactly that, WHen you lose connection your downstream drops to -8 and your snr fluctuates between 30 and 36. To help fix the situation do you have any splitters you can remove? Also you can check to make sure all the connections are tight.
	to forum · permalink · 2009-07-05 21:03:54 ·
Marcer Premium,VIP join:2007-07-08 Hamilton, ON kudos:10	reply to Disarmer Just a Fubar said, tell them what changes. Check your connections, and check the cable between the back of the modem and the wall/splitter for damage (kinks, nicks, pet nibbles, etc.)
	to forum · permalink · 2009-07-07 11:43:31 ·

Broadband Tech > Networking > [Other] How to fix terrible cable service?