 Logan 5Enjoying the CataclysmPremium,MVM
join:2001-05-25
Austin, TX
kudos:7
 ·Comcast
| reply to Frohike
Re: Keep sbcglobal.net or att.net email address after DSL cancel said by Frohike:I stand by my answer. Then that's good enough for me.... 
Thank you Frohike  |
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John_EPremium
join:2004-02-03
Florissant, MO | reply to Frohike
Does this include sub account addresses or just the main account address? |
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FrohikePremium
join:2000-07-23
Waxahachie, TX
kudos:4 | reply to pokeydsl
I'm checking on this for you John. |
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| reply to pokeydsl
Dear Frohike,
You wrote that "an email that can be accessed at the AT&T powered by Yahoo web portal (att.yahoo.com)" will remain active. My folks can log into their sbcglobal.net email by going to yahoo.com and typing in their sbcglobal address. Will their email remain active? ... they discontinued their DSL account a few weeks ago and went with cable. So far, their email is active. Thanks!! |
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FrohikePremium
join:2000-07-23
Waxahachie, TX
kudos:4 | reply to pokeydsl
Anne,
After 60 days of the disconnect, it should turn into a free email service. If it doesn't please let me know and I'll look at it. |
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| Is there anyone who can confirm that it will become a free account, maybe someone/someplace at Yahoo or sbcglobal? If it doesn't turn into a free service, they'll lose some important emails, and they'll be upset and confused. I've thought about setting up a free account for them and forwarding emails to it. The thought of forwarding dozens, or possibly hundreds, of individual emails is what started a search for answers at blogs like this.
Thanks again! |
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tonydiPremium,MVM
join:2001-05-11
San Jose, CA | Anne, Frohike works for AT&T, which is why he can look at your account if there's a problem. |
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| reply to pokeydsl
I would really like to know if my @sbcglobal.net account will be deleted after 30 days, or if it will extend forever. From a chat with a representative, they said yes, but with a call to the HSI people, they said no.
I really don't know the straight real answer, as I own a Shell Gas Station and all my Shell related email go to my @sbcglobal.net (wish I had known before...) |
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Logan 5Enjoying the CataclysmPremium,MVM
join:2001-05-25
Austin, TX
kudos:7 Reviews:
·Comcast
3 edits | Ok, either you have not read any of the posts directly above yours or you are trolling (hence the anon posting) but the answer to your question is:
YES
said by tonydi: Frohike works for AT&T Since he's already directly replied YES to your same question that another poster's already asked (Working at a gas station has nothing to do with anything & wont affect the changeover from paid to free as long as your account can be accessed through the yahoo/AT&T portal as mentioned above) , plus he works for AT&T, so I'd believe him over a Tier I Support person from India 100% of the time....no offense to Tier I or Indians intended..  They just simply don't know all the new changes coming as well as whats just been implemented here in the States....
Call it a "failure to communicate" between the various departments/divisions within AT&T if it has to be labeled, but the gist of it is that while eventually they will all be on the same page, for right now, trust the techs that post in this forum before them....
Frohike & David are good people to get straight answers from about what they know as opposed to just about anyone, anywhere else in AT&T..
Edit: to correct spelling and grammar |
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FrohikePremium
join:2000-07-23
Waxahachie, TX
kudos:4 | reply to John_E
said by John_E:Does this include sub account addresses or just the main account address? John, I'm still waiting on an official answer to this, but from what I've seen of previous free email accounts - it looks like the subs are included. But still waiting on my email to be answered. =)
And Anne,
Again, it should turn into a free email account 60 days after its been disconnected. As long as it wasn't disconnected for a payment issue, violating policy or the Terms of Service. Only applies to emails accessible via AT&T Yahoo Portal (att.yahoo.com).
Emails accessed via my.att.net are not eligible.
As far as you getting different answers when you call in, I do apologize. The information is there for the Reps if they just look for it. |
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John_EPremium
join:2004-02-03
Florissant, MO | Frohike, thanks for your efforts in researching this. |
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| I thought I'd comment here.
I canceled my ATT DSL recently and am currently paying just to keep my e.mail address. I've had them for years.
After reading the above comments I called customer service. I just got off the phone. They were unequivocal that if i cancel the $7.95 monthly charge I would lose the addresses.
Sorry to hear that. |
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Logan 5Enjoying the CataclysmPremium,MVM
join:2001-05-25
Austin, TX
kudos:7 Reviews:
·Comcast
1 edit | said by Lodger :
I thought I'd comment here.
I canceled my ATT DSL recently and am currently paying just to keep my e.mail address. I've had them for years.
After reading the above comments I called customer service. I just got off the phone. They were unequivocal that if i cancel the $7.95 monthly charge I would lose the addresses.
Sorry to hear that.
It may be that you were told this because you are unable to access your email through the AT&T Yahoo Portal (att.yahoo.com). See if you can go there and if all your account(s) CAN be accessed, I'd ask for a supervisor to determine if you are getting accurate information or not.
You'll need to enter your complete ATT email address: whatever@someattdomain.com plus your AT&T password.
If they CANNOT be accessed through the portal then yes, they are correct and you'd lose them if you stop paying for them. |
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| reply to pokeydsl
Logan,
Thanks for the info. You seem to be correct. I cannot access my email addresses using the Yahoo portal. I guess I really don't understand the distinction between att.net and att.yahoo.com.
Sadly, after all these years, it looks like I'll have to change addresses. |
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NormanSPremium,MVM
join:2001-02-14
San Jose, CA
kudos:4 Reviews:
 ·SONIC.NET
·Pacific Bell - SBC
| said by Lodger :
I guess I really don't understand the distinction between att.net and att.yahoo.com.
Different ownership. Remember, AT&T neither owns Yahoo!, or is owned by Yahoo!. AT&T trades stock as, "T", Yahoo! trades stock as "YHOO".
att.net:
Registrant:
AT&T Corp.
Bridgewater, NJ 08807
US
Domain Name: ATT.NET
att.yahoo.com:
Registrant:
Yahoo! Inc.
Sunnyvale CA 94089
US
Domain Name: yahoo.com
The name, 'att.yahoo.com' is a "third level" to the 'yahoo.com' domain. Because of a business agreement between "T" and "YHOO", "T" has given "YHOO" permission to pre-pend the 'att.' to the 'yahoo.com' domain.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum |
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bryhemm
join:2005-08-16
Saint Louis, MO | reply to pokeydsl
Re: Keep sbcglobal.net or att.net email address after DSL cancel If an @swbell.net email address is converted to a free account, that means it can no longer be access via POP3, right? If I wanted to continue using POP3, could I use Yahoo's upgrade to Mail Plus to keep POP3 active? |
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Logan 5Enjoying the CataclysmPremium,MVM
join:2001-05-25
Austin, TX
kudos:7 Reviews:
·Comcast
1 edit | said by bryhemm:If an @swbell.net email address is converted to a free account, that means it can no longer be access via POP3, right? If I wanted to continue using POP3, could I use Yahoo's upgrade to Mail Plus to keep POP3 active? Correct, on both accounts. You don't get to keep accessing your account through AT&T's POP service w/o paying for it but you CAN possibly use the free tools available to yahoo users to get what you want..
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 guhunaR.I.P MikePremium
join:2001-03-31
Truckee, CA | reply to pokeydsl
A family member canceled her AT&T DSL a about two years ago and she still has an active sbcglobal.net address. |
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Logan 5Enjoying the CataclysmPremium,MVM
join:2001-05-25
Austin, TX
kudos:7 Reviews:
·Comcast
| said by guhuna:A family member canceled her AT&T DSL a about two years ago and she still has an active sbcglobal.net address. And that's a "fall through the cracks" exception, not the normal rule so you can't count on that being the case every time.... |
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