Well when my SNR goes from 38 all the way to 30, and the downstream power level goes from +5 to -10 something on there end failed somewhere. Anyways yes it sucks no HDTv or anything. I would really be piss if the internet was also out, because that would be two whole days without anything, and i would of demanded a credit to my account for two days of lost service.
lol thats the levels of the modem off the main splitter after it hits the house. Trust me i have my stuff setup the best possible way, and the signals are bad because something on there end somewhere went horriblely wrong.