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AuthorAll Replies

nmlobo

join:2002-11-02
Yorktown, VA
Reviews:
·Cox HSI

reply to lilstone87

Re: [VA] Cable Tv and internet problems...

I certainly do not blame you for being upset over your TV outage!!!! I know my family would be driving me crazy if we lost the TV signal.

However, your HSI downstream power and SNR levels appear to be within spec.

»www.speedguide.net/read_articles.php?id=1197

lilstone87

join:2009-04-09
Portsmouth, VA
kudos:3
Reviews:
·Cox HSI

Well when my SNR goes from 38 all the way to 30, and the downstream power level goes from +5 to -10 something on there end failed somewhere. Anyways yes it sucks no HDTv or anything. I would really be piss if the internet was also out, because that would be two whole days without anything, and i would of demanded a credit to my account for two days of lost service.



dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ
kudos:4

How are your levels at the modem if you remove the splitter(s)?


lilstone87

join:2009-04-09
Portsmouth, VA
kudos:3

lol thats the levels of the modem off the main splitter after it hits the house. Trust me i have my stuff setup the best possible way, and the signals are bad because something on there end somewhere went horriblely wrong.


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