| reply to Smith6612
Re: Getting very tired of the run-around from tech support Here are the results of the tests that VZ asked me to do (speed tests, ping, and traceroute). I know that the upload speed is low. How does the rest look to you? Any ideas? Thanks.
SPEED TESTS (speedtest.net)
Down/Up
2855/357 (07/01/09 - 7:48 PM)
2855/359 (07/01/09 - 7:51 PM)
2855/357 (07/01/09 - 7:53 PM)
2852/357 (07/01/09 - 7:55 PM)
PING TESTS (using www.verizon.net)
1. Pinged Verizon.net - 10/10
2. Pinged Verizon.net - 10/10
TRACEROUTE TEST (took almost 15 minutes to complete)
Traceroute has started ...
traceroute to e3002.b.akamaiedge.net (69.192.28.79), 64 hops max, 40 byte packets
1 10.0.1.1 (10.0.1.1) 3.328 ms 1.974 ms 2.009 ms
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3 10.32.145.1 (10.32.145.1) 27.829 ms 25.329 ms 23.092 ms
4 P5-1.NYCMNY-LCR-11.verizon-gni.net (130.81.45.18) 29.949 ms 24.942 ms 28.113 ms
5 so-2-1-0-0.NY325-BB-RTR1.verizon-gni.net (130.81.29.12) 63.474 ms 25.797 ms 25.360 ms
6 so-4-0-0-0.NWRK-BB-RTR1.verizon-gni.net (130.81.17.7) 30.777 ms 30.012 ms 30.669 ms
7 so-6-0-0-0.PEER-RTR1.NWK80.verizon-gni.net (130.81.17.157) 33.580 ms 29.694 ms 30.901 ms
8 130.81.14.42 (130.81.14.42) 28.845 ms 33.961 ms 32.313 ms
9 xe-2-3-0.cr1.nyc3.us.nlayer.net (69.31.95.158) 30.428 ms ae0.cr1.ewr1.us.nlayer.net (69.31.95.141) 30.722 ms xe-2-3-0.cr1.nyc3.us.nlayer.net (69.31.95.158) 29.996 ms
10 * ae2-50g.cr1.nyc2.us.nlayer.net (69.31.95.174) 33.486 ms 32.263 ms
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