Search:  

 
 
   All ForumsHot TopicsGallery






how-to block ads


 
Forums » US Cable Support » Comcast » Comcast HSI » [Connectivity] Help new router won't work
Search Topic:
Uniqs:
478
Share Topic:
RSS topic:
toggle:
flat / full
normal / watch
Posting:
Post a:
Post a:
Upstream power high on drop »
« comcast email  
AuthorAll Replies


VillageIdiot321

@comcast.net

 [Connectivity] Help new router won't work

Ok this one just baffles me.

I purchased a Belkin N wireless router to replace my D-Link 524 router.

Easy setup plug in power , cable from my modem to my new router everything is easy so far. The the light for modem and internet would not light up on the new router. Called tech help turns out the LINK light is not flashing on my cable modem so I reset the Cable modem, the LINK light would still not come on . So I tried to connect my laptop directly to the Cable modem ...uh oh the LINK light would not come on.

Then I replugged the old router back to the cable modem everything came online, went back to store and switch a router figure the first one might be a defect came home tried again still not working. So right now only thing cable modem will respond to is my old router.

Any help would be appreciate.


beachintech
There's sand in my tool bag
Premium
join:2008-01-06
The Beach,US
clubs:
What kind of modem do you have?
--
Tech at the Beach.


VillageIdiot321

@comcast.net
Touch Stone Telephony Modem, its got cable tv modem and telephone all in one. I was thinking maybe I didn't power cycle the modem long enough....but i tried to hold down the reset for 30 secs.


beachintech
There's sand in my tool bag
Premium
join:2008-01-06
The Beach,US
clubs:
reply to VillageIdiot321
Unplug the modem, take the battery out, and let it sit for 60 seconds. Then, put the battery back in, and plug it back into the AC outlet.
--
Tech at the Beach.


Villageidiot321

@comcast.net
I will do that now report back tomorrow hopefully that's the case, happy 4th.

wanger

join:2008-04-20
Reading, PA
·Comcast

reply to VillageIdiot321
Turn off your computer and then need to reset the EMTA and then follow the instructions your router's manual tells you how to set-up your router. Read the manual or contact your router's help line. Router's are no brainers to set up, especially if you read the instructions provided.


VillageIdiot321

@comcast.net
Alright turns out to be the modem powercycle was not finished, waited for more than 1 hour just came back from dinner, powered back my modem first then my new router I'm online now, thanks for the help!


VillageIdiot321

@comcast.net
reply to wanger
o and I forgot to add I took out the battery in the modem


beachintech
There's sand in my tool bag
Premium
join:2008-01-06
The Beach,US
clubs:
said by VillageIdiot321 :

o and I forgot to add I took out the battery in the modem
Don't forget to put it back in.
--
Tech at the Beach.


Assman

join:2007-11-06
Dildo, NL

said by beachintech See Profile :

Don't forget to put it back in.
That's what she said.
--
DPC3000 Ultra tier with WRT54G-TM on Tomato RAF 1.23.8515.5 ND OC @250


EG
The wings of love
Premium
join:2006-11-18
Union, NJ

1 edit
reply to VillageIdiot321
You could also utilize the recessed reset button on the rear of that eMTA..


beachintech
There's sand in my tool bag
Premium
join:2008-01-06
The Beach,US
clubs:
·Mediacom

said by EG See Profile :

You could also utilize the recessed reset button on the rear of that eMTA..
Not every emta has those. Some of the RCA / Thompson modems even have the cutout, but no reset button in them.
--
Tech at the Beach.


EG
The wings of love
Premium
join:2006-11-18
Union, NJ
O/k but his Arris does, and I stated on "that eMTA", not *all* eMTA's did I not ?


beachintech
There's sand in my tool bag
Premium
join:2008-01-06
The Beach,US
clubs:
·Mediacom

said by EG See Profile :

O/k but his Arris does, and I stated on "that eMTA", not *all* eMTA's did I not ?
was more for other people reading the thread. don't want to see anymore emtas where people jammed stuff in the back because they read on the internet there should be a button there.
--
Tech at the Beach.


VillageIdiot321

@comcast.net
reply to VillageIdiot321
Ok so to follow up after installing this new router with a new wireless card my speed shot up to this:

I really don't think it can go this high


jamesbo

join:2009-01-30
Tewksbury, MA
It's a miracle!!! No, its just Powerboost.


Johkal
Cool Cat
Premium,MVM
join:2002-11-13
Happy Valley
clubs:
·Comcast Digital Vo..
·Comcast
·Vonage

reply to VillageIdiot321
Great that you have resolved your router issue. With that, you are also seeing the additional benefits of PowerBoost,

Ref: »Comcast High Speed Internet FAQ »What is PowerBoost?
--
Write me up a 125.......I Can't Drive 55 »redrocker.com/ »cabowabo.com/
-
Forums » US Cable Support » Comcast » Comcast HSIUpstream power high on drop »
« comcast email  


Wednesday, 25-Nov 11:21:27 Terms of Use | Privacy Policy | Hosting by www.nac.net - DSL,Hosting & Co-lo | feedback | contact
over 10 years online! © 1999-2009 dslreports.com.
page compression OFF
Most commented news this week
· [103] New AT&T Ad Campaign Hits Back At Verizon
· [89] Apple Joins AT&T Verizon Snark Fest
· [85] New Bill Takes Aim At Higher Verizon ETFs
· [41] In-Flight Internet Headed For Bumpy Landing?
· [32] Senators Want ACTA Made Public
· [30] Earthlink Suffers From Major E-mail Outage
· [30] AT&T Offers New Prepaid Wireless plans
· [28] Frontier Increases Modem Rental Fee
· [24] Despite Billions In USF Fees, U.S. Libraries Lack Bandwidth
· [24] TiVo Sees Record Customer Losses
Most people now reading
· Windows 7 boot manager editing questions [Microsoft Help]
· Mysterious $800 Cash Deposit? [General Questions]
· [Rant] Damn Sermons through my speakers! [Rants, Raves, and Praise]
· Climate Change Scandal Erupts After Email Hack. [Security]
· How do people get virut infection [Security]
· persistent connection to qw-in-f113.1e100.net on boot [Security]
· How long before correct callerid name (outbound) is updated? [VOIP Tech Chat]
· HOW-TO: QoS and Tomato (fixes "choppy voice") [MagicJack]