said by laura :

i bought a season of a TV show on iTunes to watch on an overseas flight. i verified that it played on my iPod before i left and then when i was sitting at the gate i tried to play it and it said "this movie cannot be played" for every episode! I googled it on my phone and tried to reset the settings and it didnt work... other suggestions were "re-copy the files" which would have been great but i had downloaded them on my home computer... FML

and the ironic thing was a movie i had downloaded by other means worked just fine and dandy

however, it's working now after connecting it to my laptop (which I had tried before at the airport) .. hopefully it works for the trip home...