| said by greenie900 :
that is what i heard from.. the customer svc reps when i called those people up, i tried to send e-mail from gmail and when i told this to the lady there.she said that i should contact.. gmail and hotmail people to check it out there. now wait a minute here..? i thoughT that i was getting all of these emails rcvd and sent out over comcast emails route , maybe ? im hearing something from them that i dont understand ?? maybe some one can ? fill me in on this from a comcast hsi representative.. tnx..
Your email from the other sites does not use Comcast POP/SMTP mail servers. Your mail comes/goes via the web. |
NormanSPremium,MVM
join:2001-02-14
San Jose, CA
kudos:4 Reviews:
 ·SONIC.NET
·Pacific Bell - SBC
| reply to greenie900
said by greenie900 :
that is what i heard from.. the customer svc reps when i called those people up, i tried to send e-mail from gmail and when i told this to the lady there.she said that i should contact.. gmail and hotmail people to check it out there. now wait a minute here..? i thoughT that i was getting all of these emails rcvd and sent out over comcast emails route , maybe ? im hearing something from them that i dont understand ?? maybe some one can ? fill me in on this ...
Email is a "store and forward" delivery system. You, the end user, upload email to the service, then the service forwards the email to the destination.
When you use a web mail service, such as Gmail, or Hotmail, or Yahoo!, you access the email service via an HTTP link between your connection and the service. As a Comcast customer, that HTTP link is the only part of the email delivery which goes out through Comcast transit. And it is using the HTTP protocol to get to the email servers.
Once your email has been uploaded via the browser, the email service transfers the email from the web site to their SMTP servers. From there, it travels on their transit network (Gmail, Windows Live (Hotmail) and Yahoo! all have their own transit networks) to the domain gateway (MX) mail server of the recipient's email service.
So, if you can reach the web mail servers, and upload the email, the transit from Comcast to the service is working properly; there is nothing for Comcast to fix. If the email fails delivery from Gmail, or Hotmail, or Yahoo!, to the destination, the trouble is with the service (Gmail, or Hotmail, or Yahoo!), not with Comcast.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum |
