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Forums » US Cable Support » Cox HSI » [AZ] Phoenix D3 Channel Bonding?
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Slow/Intermittent Connection in Chandler »
« [AZ] Cox, why oh why oh why oh why  
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sfsr

join:2009-07-04
Chandler, AZ

[AZ] Phoenix D3 Channel Bonding?

I have read opinions both ways and for different markets - so I was hoping someone from cox or anyone who knows for certain could answer:

In the Phoenix/AZ Market - are D3 modems using channel bonding?

If yes - is it only the users who are on the Premier Plus plan that should be bonding or is it anyone with a supported D3 modem?

Thanks in advance.

madden2k5

join:2009-04-09
Portsmouth, VA
·Cox HSI


2 edits
From what i have heard and from info i got from cox techs. If your area has D3, and you have a D3 modem, but you don't have there D3 Tier, You should still get bonded channels for downstream. I can't tell you have many bonded channels you should get.

The thing is more people they get on bonded channels the better for there network anyways, because it takes alot of the strain off a single channel and splits it between multiple channels.

sfsr

join:2009-07-04
Chandler, AZ

said by madden2k5 See Profile :

If your area has D3, and you have a D3 modem, but you don't have there D3 Tier, You should still get bonded channels for downstream.
When you say "your area" are you referring to specific neighborhoods in Phoenix - or are you referring to Phoenix vs a non-D3 area?

madden2k5

join:2009-04-09
Portsmouth, VA
·Cox HSI

Im talking about where you live. Because I don't know personally if your area is upgraded to D3 yet. Because i seen alot of people get the D3 speed Tier there.. then get told it will be a week or two before they got bonded channels because cox didn't have there equipment totally upgraded for D3 in there neighborhood.

sfsr

join:2009-07-04
Chandler, AZ

That would make sense - since there are people both ways - some bonding - some not.

I wonder if ordering D3 Tier pushes your neighborhood/node to the front of the upgrade line?

Anyhow - thanks for the clarification madden.

madden2k5

join:2009-04-09
Portsmouth, VA
·Cox HSI

Well I dunno about it pushing your area to front of the line for it to be D3 ready. But it will make them do it withen a certain time frame. To know more its best to just talk to a Cox CSR, and ask if your area is already D3 ready or not. that will give you a good ideal.
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Forums » US Cable Support » Cox HSISlow/Intermittent Connection in Chandler »
« [AZ] Cox, why oh why oh why oh why  


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