 jmn1207Premium
join:2000-07-19
Ashburn, VA | reply to Logan 5
Re: Giving Customers More Than They Expect It was Verizon employees that were the first to tell everyone to look for actual provisioned speeds well above that of the advertised speeds.
We have affectionately called this overhead, "fluff". I am fairly certain that the speeds are provisioned for symmetrical 25/25 and 35/35 speeds, and any variations being seen is most like due to send window size variations or the Flash test being used. Most of the sustained tests using actual files suggest 25/25 and 35/35 speeds.
Interestingly enough, not everyone is seeing these increased speeds, but a majority of the FiOS regions do appear to have these "faster than advertised" speeds.
The problem, as I see it, is that customers paying for the 15/5 tier are also seeing speeds at 25/25.
Supposedly another round of upgrades will be happening in August, which will hopefully set everything straight. I'm holding on to my 50/20 tier until there is more solid evidence that the extra speed will stay. |
| I got fios phone and internet 10/2 in Nov 2008. I heard about the 15/5 increase on BBR. Looked for it on line in my acct mgt center. Said it was 2.00 mo. more. Ok cool. Chatted on line with the vz cust service rep in god knows where...saved all this order documentation and chat session for "proof" later. Guess what 2 days later Im getting 25/25 speeds. Checked numerous speed tests. Now how much do you want to bet I am going to net nailed on fees on this. I tell my self over and over. Leave your vz stuff alone... dont touch it. Nope. I have order something from verizon and sure as hell the order will be screwed up and Ill end up paying thru the nose.. screw ups is what unions do best. So speed is nice but likely short lived once I see how 2.00 mo increase is really 25.00 |
