oldbuzzard
join:2001-12-06
Hudson, OH
| reply to hobgoblin
Re: [TWC] Emails from TWC
said by hobgoblin  :I already said. Good messaging and educated CSR's Hob TW has among the worst communication with its CSRs I've ever seen. They often don't know about widespread outages. |
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hobgoblin
Sortof Agoblin
Premium
join:2001-11-25
Orchard Park, NY
clubs:
| "TW has among the worst communication with its CSRs I've ever seen. They often don't know about widespread outages."
In your area maybe.
Hob
--
"A foolish consistency is the hobgoblin of little minds."
- Ralph Waldo Emerson
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oldbuzzard
join:2001-12-06
Hudson, OH
| said by hobgoblin :"TW has among the worst communication with its CSRs I've ever seen. They often don't know about widespread outages." In your area maybe. Hob Correct - I only know about my area. I suspect the area you manage is better. Maybe someday they'll promote you and whomever is in charge here will be forced to do better. |
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