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Forums » US Cable Support » Comcast » Comcast HSI » [CDV] What exactly can you manage online with Digital Voice
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[E-mail] Outlook Express 6 problems »
« SB6120 Connection Speed - LAN side  
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rhapsody

join:2007-12-25
Oak Ridge, TN
[CDV] What exactly can you manage online with Digital Voice

I'm researching digital voice, and i am curious, can you set up call screening/block online just as you listen to voicemails online?


nate1234

join:2008-08-21
Moorestown, NJ
I believe you can do all of those things. I lost my password though... I'll have to recover it.


rhapsody

join:2007-12-25
Oak Ridge, TN
If you can let me know. I'm trying to research this for my mom-- Thanks.


nate1234

join:2008-08-21
Moorestown, NJ
From a review: "I do enjoy being able to manage my account online. (ring settings, call forwarding, etc.)"

Anyone else?


rhapsody

join:2007-12-25
Oak Ridge, TN
I read that review.. was hoping to see a screen shot of the management portal... thanks for your help

wanger

join:2008-04-20
Reading, PA
reply to rhapsody
Have you even looked at the Comcast.com or Comcast.net web pages to answer your questions?


rhapsody

join:2007-12-25
Oak Ridge, TN
yup, but haven't really gotten a straight answer.


gar187er
Premium Alcoholic

join:2006-06-24
Dover, DE
reply to rhapsody
you can only check your VM online...everything else is setup via your home phone...


koshoka

join:2006-12-01
Pottsville, PA

reply to rhapsody
Click for full size
said by rhapsody See Profile :

I'm researching digital voice, and i am curious, can you set up call screening/block online just as you listen to voicemails online?
No. There is a "call screening" link on the Digital Voice Center page, but it just turns anonymous call blocking on/off.
--
*******
Disclaimer: I am a Comcast employee. Any statements are my own and should not be construed as official Comcast communications.


koshoka

join:2006-12-01
Pottsville, PA

reply to gar187er
said by gar187er See Profile :

you can only check your VM online...everything else is setup via your home phone...
Which is too bad. I had Vonage for years and loved their web interface.
--
*******
Disclaimer: I am a Comcast employee. Any statements are my own and should not be construed as official Comcast communications.


rhapsody

join:2007-12-25
Oak Ridge, TN
reply to rhapsody
So the call screening feature online doesn't work the same as the call screening feature the advertise (allowing you to 'block' up to 12 numbers?)

I thought there interface would be a bit more sophisticated than that.


koshoka

join:2006-12-01
Pottsville, PA

said by rhapsody See Profile :

So the call screening feature online doesn't work the same as the call screening feature the advertise (allowing you to 'block' up to 12 numbers?)
You are correct. Call screening works, but not via the web interface.

I thought there interface would be a bit more sophisticated than that.
Me too. I'm disappointed.
--
*******
Disclaimer: I am a Comcast employee. Any statements are my own and should not be construed as official Comcast communications.


rhapsody

join:2007-12-25
Oak Ridge, TN
I was hoping that would be online-- they really aren't distinguishing themselves from the old phone company if you have to dial in to change those features.

I wonder if they plan to move them online in the future?
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