said by IPPlanMan:So far, we're going to have Docsis 3.0 with the same Caps.
Not all areas have been upgraded to DOCSIS 3.
Greatest common divisor is the easiest approach when setting the policy, considering 99.99+% of the subscriber base won't be affected by it.
A 38mbps DOCSIS channel cannot move more than 12312GB/mo. When you factor out overhead and CDV bandwidth, the HSI share is still divided out across approximately 250 users per channel today. If you do the math, it's not possible to support every user hitting 250GB.
Over time that will improve, but you have to keep in mind that network expansion is done over years, not months.