tcsced
@bellsouth.net
| [Line Problem] ISP/connection problems???
I'm not sure what kind of problem I'm having, but I keep getting these Page Load Error/Address Cannot Be Found messages that sometimes come up and won't let me access my web pages.
I live about fifteen minutes away from the Jackson, MS. area. I'm wondering if anyone else is getting this problem. I called AT&T Monday and they checked the line and said everything was fine. I don't know if it's a modem problem, a router problem, or something else. Sometimes the Internet works fine and sometimes I get those messages. It's very random and often after a few minutes things will work okay again.
I have a DSL modem hooked to a wireless router, and the router is plugged into my laptop...if that helps anyone with any further information. |
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graysonf
Premium,MVM
join:1999-07-16
Fort Lauderdale, FL | If I had to bet on it, I'd say you are having DNS problems. If you are using the assigned Bellsouth DNS servers, they are notoriously unreliable at times. Try others if you are. |
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tcsced
@bellsouth.net | Can I be dumb and ask you exactly what a DNS server is? I'm not extremely computer savvy..I know a little bit, but not all that technical stuff. |
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graysonf
Premium,MVM
join:1999-07-16
Fort Lauderdale, FL
| DNS servers resolve domain names and host names into IP addresses.
For example:
www.dslreports.com is 209.123.109.175
You can not connect to anything directly name, the name must first be resolved into an IP address.
This is for the most part hidden from the user, you put a name into your browser and it just works.
But when DNS isn't working for you, you can't connect.
In most cases, your ISP assigns their DNS server to you when you connect to the internet. But you can manually set them yourself and should consider doing this when you know you are having resolution problems. |
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tcsced
@bellsouth.net
| I have the DNS address actually. The last time I had Internet problems several months ago, I called the phone company, and the guy gave me the numbers over the phone. Is there something I can do once I put those numbers in to fix the problem? Or do I need a different set of numbers? |
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NetFixer
Freedom is NOT Free
Premium
join:2004-06-24
Murfreesboro, TN
 ·Vonage
 ·AT&T Southeast
 ·Cingular Wireless
·AT&T CallVantage
| If you want to be sure that you are having DNS problems, just open a command prompt and do a nslookup on any hostname that appears to be giving you problems. If you get back an IP address for those queries, then your problem is probably not related to DNS.
Here is an example of what you should see:
C:\>nslookup att.yahoo.com
Server: dcs-srv.dcs-net
Address: 192.168.10.2
Non-authoritative answer:
Name: sbc.lga1.b.yahoo.com
Address: 209.191.93.91
Aliases: att.yahoo.com
If you want to try using different DNS servers, you could try using your choice of these DNS servers (I assume you know how to make the changes since you implied that you have done it before):
AT&T Anycast DNS servers 68.94.156.1 and 68.94.157.1
OpenDNS servers 208.67.222.222 and 208.67.220.220
The Level 3 DNS servers 4.2.2.1 and 4.2.2.2
The Level 3 DNS servers 4.2.2.4 and 4.2.2.5
FWIW, I run my own local DNS server, but I pass unresolved queries to the AT&T Anycast servers, and I have never had a DNS problem using the AT&T Anycast servers.
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