| reply to Lesaonar
Re: [AB] Is it me or is it Shaw? If you're contacting tier 2 support directly, either you know people directly in the company, or you've been... problematic. |
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Reviews:
 ·Shaw
 ·TELUS
| said by AnonShawUser:If you're contacting tier 2 support directly, either you know people directly in the company, or you've been... problematic. *buzz* Wrong. Unless problematic entails contacting support management and requesting the # so I could bypass tier 1 due to their lack of technical knowledge or understanding of the technology they're paid to support. It's not hard to get the tier 2 number if you actually know what you're talking about concerning issues. |
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