 jlivingoodPremium,VIP
join:2007-10-28
Philadelphia, PA
kudos:1 | reply to ISurfTooMuch
Re: Opting out said by ISurfTooMuch:I read the Comcast blog, but I see no explanation of the opt-out process. How does it work? If you choose it, does it ensure that you are never again assigned a broken DNS server, or does it simply add a cookie to your browser that does nothing to address the issue of broken DNS? And I'm wondering if Comcast will allow you to choose whether you want this crap when you set up service. They ask you what you want your e-mail address to be, they ask for the MAC address of your cable modem, so it would seem logical that they ought to ask about this as well. After all, if I'm the person paying them, shouldn't they give me the option to set up the service the way I want it from the outset? One of the things a new sub does is uses the account management system to do stuff like setup email addresses and the like. The opt-out function will eventually be in that system.
In the meantime, here is how opt-out works:
- The link at the top of the search results page goes to the opt-out site, or you can visit it directly now, at »dns-opt-out.comcast.net/.
- You enter your email address and MAC address. The MAC addr is used so that we apply the opt-out for the entire household and not just a computer. The email address is used to have a user validate the request and for us to send you an email confirming that it was completed.
- The current promised opt-out turnaround time is 2 business days, but that's just to give us some padding. In most cases, the turnaround is same day or one business day at most.
- Once you have been opted out, your DHCP assignment changes. You can then either wait for your DHCP lease to renew automatically (generally a few days) or power cycle your cable modem to see the change immediately.
- When the temporary opt-out system is replaced with the one in the account management system, the opt-out is essentially immediate or within 5 - 10 mins at most (you could opt-out and restart your modem and see the change).
Jason
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JL
Comcast |
