bbear2
join:2003-10-06
Mountain View, CA
| Westell 7500 & Remote Assistance
I have a friend with this modem and we're trying to connect via MS Remote Assistance. I have XP Pro and he has XP Media Center. I'm able to connect to other with RA w/o issue. My guess is that it's something in his router that is blocking the RA connection. We are able to connect via NetMeeting if he initiates the call to me.
I noticed in the modem config, it says the "connection type" is "Routed Bridge". This seemed a little strange to me as I would of expected it to say PPP instead.
Does anyone know what the difference between the two connection types is and would it possibly impact the RA we're trying to set up? |
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nwrickert
sand groper
Premium,MVM
join:2004-09-04
Geneva, IL
 ·AT&T U-Verse
 ·AT&T Midwest
| If the ISP does not use PPPoE, then the router bridge is appropriate. The modem picks up the IP address assigned by the ISP. Then it acts as a NAT router to provide that IP address to LAN computers.
A typical NAT router allows outbound connections, but does not allow inbound connections unless "port forwarding" is set up for the port used for the connection. The 7500 configuration interface might describe that as allowing an "application". There might me more information at
»portforward.com/
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AT&T dsl; Speedstream 5100b modem; Zyxel NBG334W router; openSuSE 11.0; firefox 3.0.11 |
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bbear2
join:2003-10-06
Mountain View, CA | Thanks for the ideas in info. FYI, I've put the firewall in "no security" mode. I assumed that this should be the equivalent of DMZ mode. Hence port forwarding would be irrelevant at that point. Is this true? |
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nwrickert
sand groper
Premium,MVM
join:2004-09-04
Geneva, IL
·AT&T U-Verse
·AT&T Midwest
| No, the firewall is distinct from the NAT functionality. Port forwarding is still relevant. There is a DMZ function, though it might be called "static NAT".
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AT&T dsl; Speedstream 5100b modem; Zyxel NBG334W router; openSuSE 11.0; firefox 3.0.11 |
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bbear2
join:2003-10-06
Mountain View, CA | When I tried to enter DMZ mode, it said that function was unavailable because I was in "router bridge" mode. Hence why I even thought of PPP connection type. |
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