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Getting very tired of the run-around from tech support »
« (topic move) Cablem modem to Westell VersaLink  
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efjay01

join:2005-02-06
Derwood, MD
WHS remote access

Anyone using remote access with their Windows Home Server on VOD? Just trying to confirm if my non-working remote access is due to ports being blocked. When I initially set it up it worked but now it no longer works. Thanks.


aefstoggaflm
Open Source Fan
Premium
join:2002-03-04
Bethlehem, PA

1 edit
#1 What is your brand and model of your router?

#2 and what is the brand and model of your modem?

penberth

join:2009-07-09
North Tonawanda, NY
·Verizon Online DSL


2 edits
reply to efjay01
I did get my system to work. Mine was the same case as yours, it initially worked, and then it came up blocked. I found an article on the ports that I needed to open in my router that the automated UPNP system didn't open. I can get you the list of ports when I get home tonight. Other than that, the remote access works great.

EDIT: I just looked this up, and you need to forward ports 80 (both), 443 (both) and 4125 (TCP) to your Windows Home Server. Once I did this, remote access started working fine for me.

Also, I can only use IE for remote access, Firefox doesn't work for remote access.

This is the site that helped me out:
»social.microsoft.com/Forums/en-U···5a36f441

A good doc on WHS and remote access:
»www.microsoft.com/downloads/deta···yLang=en

Make sure you let us know if this worked for you.

efjay01

join:2005-02-06
Derwood, MD


3 edits
reply to efjay01
I am using a Trendnet tew-633 GR router and a Proline F90-610015-06 modem.

All my ports are forwarded as required, I have even upgraded my line to a basic dynamic business line as I had read on the Home server forums that ports 80 and 443 are blocked on residential lines and it still doesnt work.

Edit: when you say both for ports 80 and 443 what do you mean? I forwarded both ports on TCP/IP, do I need to do UDP as well on the router?

Edit 2: penberth, adding the UDP ports to the router port forwarding configuration worked, now remote access is working! Do I need a business account though since it appears it was the missing UDP ports that was causing my problem? Thanks

penberth

join:2009-07-09
North Tonawanda, NY
·Verizon Online DSL

Yes, I meant that you had to forward both TCP and UDP on port 80 and 443.

You shouldn't need a business account. I don't believe that I have a business account, I've never told them anything like that.

Glad to hear you got it working. Enjoy.
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Forums » US Telco Support » Verizon » Verizon Online DSLGetting very tired of the run-around from tech support »
« (topic move) Cablem modem to Westell VersaLink  


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