Edm_customer
@ab.ca
| reply to Lite_Me_Up
Re: [AB] Does telus offer any non-wireless modems?
said by Lite_Me_Up  :Have you verified that it's the modem, and not a ton of line noise or a crappy connection somewhere in the wiring? Well, I had switched out my phone cord with a brand new one, tried different jacks and connected the modem directly to the comp instead of through my router. Same result. The status light on the 300i doesn't even blink anymore (it stays solid until I unplug/plug back in several times.) and the other day when I turned it on, the LEDs were flashing like they were having a seizure. haha.
It still takes a long time to connect. And when it does, my speed is now only 20k/sec. Anyway, I gave the help desk a call on Friday, and I had a hard time convincing them it was the modem as well. They were going to send me a wireless modem but I requested the Thomson modem, as suggested here. Now I'm just waiting to see what I get! |
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Edm_customer
@ab.ca | YAY, the package came.. oh wait, they sent me a wireless gateway!?
Guess I'm calling again...  |
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siberx4
Bandwidth hog
join:2004-10-19
West Vancouver, BC
| said by Edm_customer :YAY, the package came.. oh wait, they sent me a wireless gateway!? Guess I'm calling again... Pretty typical - such a result has been reported many times by users on these forums. Sometimes the CSRs can't get their act together no matter how clearly you state your situation. The only thing to do is to try again and hope you have better luck this time 
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We are not retreating.
We are merely advancing in another direction.
-Douglas MacArthur |
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