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Packet loss in SA, TX »
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wangj

join:2009-07-13
Berkeley, CA

1 edit		No service yet

My turn-on date was supposed to be Wed 7/8. The member portal indicates that my order is completed. But my modem indicates otherwise: it has sync but "cannot find ATM circuit"

I spoke with tech support yesterday. The rep said my service had not been activated, but he didn't know why. He said billing would know.

I called billing today, but the rep said he could see nothing wrong on his end. He told me to call tech support again.

I didn't want to get shuffled around again, and I had heard good things about this support forum. Can you help me out?
to forum · permalink · · 2009-07-13 17:51:31 · Reply to this


dslx_gm
Premium,VIP
join:2002-12-26
Winnetka, CA		 I would be happy to take a look for you. Please feel free to send me a PM with your DSL Extreme account information.

Thanks
to forum · permalink · · 2009-07-14 17:07:26 · Reply to this
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Forums » Selected ISP Support » DSL ExtremePacket loss in SA, TX »
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