YAY, the package came.. oh wait, they sent me a wireless gateway!?
Guess I'm calling again...
Pretty typical - such a result has been reported many times by users on these forums. Sometimes the CSRs can't get their act together no matter how clearly you state your situation. The only thing to do is to try again and hope you have better luck this time -- We are not retreating. We are merely advancing in another direction. -Douglas MacArthur