Topic 'Replacement Remote?' in forum 'Verizon FIOS TV' - dslreports.com http://www.dslreports.com/forum/Replacement-Remote-22716453 en Fri, 10 Feb 2012 17:28:34 EDT Fri, 10 Feb 2012 17:28:34 EDT Re: Replacement Remote? http://www.dslreports.com/forum/Re-Replacement-Remote-22725989
Feel free to send me a message~]]> http://www.dslreports.com/forum/Re-Replacement-Remote-22725989 Fri, 17 Jul 2009 18:42:22 EDT Re: Replacement Remote? http://www.dslreports.com/forum/Re-Replacement-Remote-22724761
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Never raise your hands to your kids. It leaves your groin unprotected. -- Red Buttons]]> http://www.dslreports.com/forum/Re-Replacement-Remote-22724761 Fri, 17 Jul 2009 15:02:32 EDT Re: Replacement Remote? http://www.dslreports.com/forum/Re-Replacement-Remote-22724062 said by JPL:

said by HenryFarpolo:

If you have a FIOS TV store nearby, you can also bring your old or non working remotes in, and get them replaced with the latest model.
I wonder if that includes their 'retail kiosks' that I see listed on their site. There are a few of those around here - including one in Exton mall, about 5 minutes from me.
They do not handle equipment returns or exchanges at the kiosk locations. You would have to go to one of the few retail store locations.]]> http://www.dslreports.com/forum/Re-Replacement-Remote-22724062 Fri, 17 Jul 2009 13:17:56 EDT Re: Replacement Remote? http://www.dslreports.com/forum/Re-Replacement-Remote-22723098 said by Light Guy:

The visual difference between the two Phillips remotes is the line between the play and the pause button.

The newer ones have the line and work on many combo (vcr-dvd) TV`s. Often ,the last code for a manufacture works for the Combo units.

If no code works, you can always use 955 to control the volume of the STB, just turn up the volume on the TV.

This link shows all 4 remotes they ever used: »www22.verizon.com/ResidentialHel···etUp.htm
The 955 code works for most, but not some random models, mine included, the tech even tried this and few other tricks, but the TV just doesn't work with the model remote I have, so I am hoping the new one does. ]]> http://www.dslreports.com/forum/Re-Replacement-Remote-22723098 Fri, 17 Jul 2009 10:58:54 EDT Re: Replacement Remote? http://www.dslreports.com/forum/Re-Replacement-Remote-22722446 said by HenryFarpolo:

If you have a FIOS TV store nearby, you can also bring your old or non working remotes in, and get them replaced with the latest model.
I wonder if that includes their 'retail kiosks' that I see listed on their site. There are a few of those around here - including one in Exton mall, about 5 minutes from me.]]> http://www.dslreports.com/forum/Re-Replacement-Remote-22722446 Fri, 17 Jul 2009 09:00:32 EDT Re: Replacement Remote? http://www.dslreports.com/forum/Re-Replacement-Remote-22722382 http://www.dslreports.com/forum/Re-Replacement-Remote-22722382 Fri, 17 Jul 2009 08:42:38 EDT Re: Replacement Remote? http://www.dslreports.com/forum/Re-Replacement-Remote-22720028
The newer ones have the line and work on many combo (vcr-dvd) TV`s. Often ,the last code for a manufacture works for the Combo units.

If no code works, you can always use 955 to control the volume of the STB, just turn up the volume on the TV.

This link shows all 4 remotes they ever used: »www22.verizon.com/ResidentialHel···etUp.htm]]> http://www.dslreports.com/forum/Re-Replacement-Remote-22720028 Thu, 16 Jul 2009 19:39:46 EDT Re: Replacement Remote? http://www.dslreports.com/forum/Re-Replacement-Remote-22719000 said by as2higpark:

I asked Tech Support about this before they couldn't confirm which model is sent if you request a new one
And that's not going to change...]]> http://www.dslreports.com/forum/Re-Replacement-Remote-22719000 Thu, 16 Jul 2009 16:09:53 EDT Re: Replacement Remote? http://www.dslreports.com/forum/Re-Replacement-Remote-22718948
I asked Tech Support about this before they couldn't confirm which model is sent if you request a new one]]> http://www.dslreports.com/forum/Re-Replacement-Remote-22718948 Thu, 16 Jul 2009 16:03:08 EDT Re: Replacement Remote? http://www.dslreports.com/forum/Re-Replacement-Remote-22718821
I got FiOS about 1-1/2 years ago and got the older remotes. My daughter's FiOS was installed about 2 weeks before me and she got the later one - go figure.

Also, the remotes look physically the same except I think the later ones have a more "ivory" color cast to the buttons where the older ones are more white.
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Never raise your hands to your kids. It leaves your groin unprotected. -- Red Buttons]]> http://www.dslreports.com/forum/Re-Replacement-Remote-22718821 Thu, 16 Jul 2009 15:41:49 EDT Re: Replacement Remote? http://www.dslreports.com/forum/Re-Replacement-Remote-22718617
If they send you a new one, can you post the type and model number? I have tried to ask, but never find out if they are sending the latest model.

I have 3 of the older model of this one (»home.swbell.net/o1ooo1o/sling/fios.jpg) and it doesn't work with my TV (Olevia) and supposedly the new version does.]]> http://www.dslreports.com/forum/Re-Replacement-Remote-22718617 Thu, 16 Jul 2009 15:08:58 EDT Re: Replacement Remote? http://www.dslreports.com/forum/Re-Replacement-Remote-22716847
Went on to chat here (»www22.verizon.com/ResidentialHel···ctus.htm) and got it in a few days. Did not have to send back old one or have a tech come out]]> http://www.dslreports.com/forum/Re-Replacement-Remote-22716847 Thu, 16 Jul 2009 10:09:59 EDT Re: Replacement Remote? http://www.dslreports.com/forum/Re-Replacement-Remote-22716779 http://www.dslreports.com/forum/Re-Replacement-Remote-22716779 Thu, 16 Jul 2009 09:41:19 EDT Re: Replacement Remote? http://www.dslreports.com/forum/Re-Replacement-Remote-22716545 I just called and asked for it. They sent it out to me for free, no problem. I can't remember if it was via mail or UPS but no scheduled tech visit was necessary.]]> http://www.dslreports.com/forum/Re-Replacement-Remote-22716545 Thu, 16 Jul 2009 08:34:31 EDT Replacement Remote? http://www.dslreports.com/forum/Replacement-Remote-22716453 http://www.dslreports.com/forum/Replacement-Remote-22716453 Thu, 16 Jul 2009 08:05:05 EDT