said by irate :

you lose your email address

said by TSI Jason :

Hi,

If you're on premium it would be @wiredhighspeed.com, so try substituting that and see if it works!

Regards,

Jason

said by irate :

My DSL connection failed this morning, mysteriously, and I only discovered why by calling tech support: Teksavvy has disabled MLPPP for all current customers and forces them to change to a more expensive plan with a newly created account, i.e. you lose your email address and have to reconfigure every network you have set up to use MLPPP. (Nowhere in this notification does it say you MUST change your account to continue to use MLPPP - they just let your login mysteriously fail if you don't.)

Here's the mealy-mouthed email they sent out 'explaining' the situation:

>>Over the last month we have been testing new equipment at our main point of
presence that would allow us to extend MLPPP offerings into an officially
supported product. The tests have been successful and we are happy to
announce that you can now purchase access to our MLPPP network for $4 per
month.>>

Nice how they say you 'can now purchase access to our MLPPP' instead of 'YOU MUST NOW PURCHASE ACCESS TO OUR MLPPP OR YOU CONNECTION WILL MYSTERIOUSLY FAIL'.

said by shubjero :

it still doesnt sit well with me allegro. i dont know why you are embracing the $4 increase per month considering you already pay like $85+ for 6Mbps... id never pay that much for such poor delivery

said by TSI Marc :

I guess when that's the only ones you can pick on that's what you do. They should go pick on somebody their own size.

said by TSI Marc :

if we could do better we would. we've been fighting tooth and nail to better serve. the irony is that all our efforts have gone into these headaches instead of any number of our other projects. If it was Bell's plan to stifle others while they get back on the upgrade horse after falling so far behind then they have likely succeeded at least on some level. I don't know why they pick fights with the small guys. I guess when that's the only ones you can pick on that's what you do. They should go pick on somebody their own size.

said by Guspaz :

Now that the routing for Unlimited/Premium are the same (although presumably Premium will eventually be renamed since it's no longer premium), does it still make sense to have different realms? If a customer should be billed for overage seems to be an account-level thing that doesn't require a different realm.

said by dudenet :

Hi i have few questions, if i were to apply apply for the ml-ppp add on now when would it take in effect? (this month bill or next month bill). Also would it be the same price whether it dynamic or static ml-ppp? Thank you