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kenshell

join:2004-01-21
Woodbridge, NJ

reply to Cjaiceman

Re: Ubee (Ambit) U10C035 Modem screenshots

I have the same thing with the new firmware and the wrong config.
Tech had me on the phone for 20 minutes just now and he can not get it to accept the ultra config
He said he would call back in a hour.

Sounds like the run around to me.

said by Cjaiceman:

said by nate1234:

The only issues I've had with my SB6120 were Comcast's problems, not the modem directly. Examples would be yesterday, they pushed a new firmware, which worked fine, but changed the config file they were sending to the modem so it had the wrong speeds. The modem wasn't at fault, it was just doing what it was being told to do.


Cjaiceman
Premium,MVM
join:2004-10-12
Parker, CO
kudos:2
Reviews:
·Comcast Business..

My issue was the config file had been edited on their end and was set to 3300/256 (YUCK!), their NOC got it figured out and dropped the right file on my local TFTP server, rebooted the modem and it was fixed. This is a different issue that your seeing. Sounds more like what n0xlf See Profile was seeing.
--
Duct tape is like The Force – it has a light side and a dark side, and it binds the Universe together



nate1234

join:2008-08-21

reply to kenshell
Reboot it, they rolled back the firmware, then call back.



mustang50
Premium
join:2005-05-06
Roseville, MI
Reviews:
·Comcast

said by nate1234:

Reboot it, they rolled back the firmware, then call back.
Thanx Nate for the info...I rebooted and got the rolled back firmware.. The newer firmware wasn't very good...
My area isn't D3 yet , but I was only getting about 10/2 on my Blast 16/2. Back to normal now.


nate1234

join:2008-08-21

ok, nice!


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