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Forums » US Cable Support » OptimumOnline » [OOL] Poor speeds what should I do?
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[Optimum Voice] Calls Come Through But Delayed Dial Tone »
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Subaru
1-3-2-4
Premium
join:2001-05-31
Greenwich, CT
clubs:
·Packet8


1 edit
 [OOL] Poor speeds what should I do?

I have reason to think I'm getting a lot of packet loss which is slowing my browsing down.. for sometimes 30 seconds at a time if I click on something on whatever site (happens here too) my page will time out or a page will half load and the rest will show broken picture links.

I ran a line test from here and it did not look too good.

»/linequality/nil/2543476

I can't check my signal levels on my modem because it says it's not enabled.



first test timed out then now it works and I get these speeds...
--
It's NOT Ni-kon It's NE-KON!






ironwalker
World Renowned
Premium,MVM
join:2001-08-31
Keansburg, NJ
clubs:
Call OOL, don't waste time posting here, and keep calling every day until its fixed. Get it on file that you called every day.

I'd say a dns server issue moreso than packetloss.

HAVIC

join:2005-12-05
Carle Place, NY

reply to Subaru
I'm having the same problem, you have to call. Hopefully mine will be fixed soon. They have done monitoring scans and have found packet loss. They however cannot find the problem from me to them. My speeds range from 2.5mb to 30.5mb when I do tests at speedtest.net. I play online gaming and I am constantly getting kicked out of matches as the connection times out.


RickNY
Premium
join:2000-11-02
New York

reply to ironwalker
said by ironwalker See Profile :

I'd say a dns server issue moreso than packetloss.
I dont know why youd say a DNS issue -- his ping graph clearly shows packet loss 3 hops from his modem.


ironwalker
World Renowned
Premium,MVM
join:2001-08-31
Keansburg, NJ
clubs:
reply to Subaru
Looks like routers set to not respond.
To be honest I didnt look at the grapgh in that link since he said it works now moments after posting.


Subaru
1-3-2-4
Premium
join:2001-05-31
Greenwich, CT
clubs:
router is set I'm not blocking internet requests.

still regardless nothing changed since the last time I had OOL my connection was lagging in a game so I just left.


jaa
Premium,MVM
join:2000-06-13

1 edit
reply to Subaru
I won't tell you what you should do, but I would get FiOS.


Subaru
1-3-2-4
Premium
join:2001-05-31
Greenwich, CT
clubs:
·Packet8

said by jaa See Profile :

I won't tell you what you should do, but I would get FiOS.
Fios does not do apartments yet.. not here.. Lucky for me 2 years ago I got my aunt to sign up with Fios.. she's never had an issue but that's beside the point because this is a OOL issue..


Subaru
1-3-2-4
Premium
join:2001-05-31
Greenwich, CT
clubs:
·Packet8

reply to Subaru
New test..

»/linequality/nil/2544325

Seems to be much better.. possible that the crap Mcafee was blocking me from being pingable?

wont take long to find out if it was that or not..
--
It's NOT Ni-kon It's NE-KON!






INCONSISTENT

@optonline.net
reply to ironwalker
I'm glad I went out of my way to opt-in, and have my OOL complaints forwarded to the NJ BPU. It was worth the stamp & envelope.....


Subaru
1-3-2-4
Premium
join:2001-05-31
Greenwich, CT
clubs:
reply to Subaru
guess I spoke too soon..

»/linequality/nil/2546172
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Forums » US Cable Support » OptimumOnline[Optimum Voice] Calls Come Through But Delayed Dial Tone »
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