| Virgin Media UK to Take Tougher Line on Heaviest Broadband U Using terms like "targeting", they make it sound like the heavy users are criminals. Whenever these ISP's in their glass houses start lowering their prices to reflect market conditions then they can start throwing stones.
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 BF69Premium
join:2004-07-28
Camden, TN | said by SmackWeasel:Using terms like "targeting", they make it sound like the heavy users are criminals. where does it say that? A person using a 50 Mbps connection can use 15 TB in a month. Even if you were paying $500 a month you wouldn't be entitled to that much bandwidth. Also it only applies to the top 2% of users and it's only between 9 AM and 9 PM. That's better than what the ISPs here in the US do with their maximum 250 GB caps. |
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 NOVA_GuyObamaCare Kills AmericansPremium
join:2002-03-05 | I personally think that any usage caps on a connection are dumb. When a connection is sold to a person, it should be sold with the assumption that it may be used for some sort of activity 24/7, and priced accordingly.
Selling an "always on" connection and effectively telling people that it cannot always be used is deceptive and reflects poorly upon a company's ethics, management, and moral standards. But then again, look at who's supplying the connections (at least in the US)... I would hardly call cable and telco companies the pinnacle of ethics, morals, or customer service... 
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| reply to BF69
said by BF69:said by SmackWeasel:Using terms like "targeting", they make it sound like the heavy users are criminals. where does it say that? First line in the article: .....will in the future seek to target....
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BF69Premium
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Camden, TN | said by SmackWeasel:said by BF69:said by SmackWeasel:Using terms like "targeting", they make it sound like the heavy users are criminals. where does it say that? First line in the article: .....will in the future seek to target.... Sorry I don't see the word CRIMINALS or CRIME anywhere ther. |
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BF69Premium
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Camden, TN | reply to NOVA_Guy
said by NOVA_Guy:I personally think that any usage caps on a connection are dumb. When a connection is sold to a person, it should be sold with the assumption that it may be used for some sort of activity 24/7, and priced accordingly. Selling an "always on" connection and effectively telling people that it cannot always be used is deceptive and reflects poorly upon a company's ethics, management, and moral standards. But then again, look at who's supplying the connections (at least in the US)... I would hardly call cable and telco companies the pinnacle of ethics, morals, or customer service... And then you'd gripe because the connection you get for that guarantee for the same price you're paying now would be reduced to 1.5 - 3 Mbps. |
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| reply to NOVA_Guy
said by NOVA_Guy: I would hardly call cable and telco companies the pinnacle of ethics, morals, or customer service... Sort of like many of their customers.
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NOVA_GuyObamaCare Kills AmericansPremium
join:2002-03-05 | reply to BF69
Then how is it that we constantly hear of other nations (particularly in Asia) that are able to provide such high speed connections with no caps so cheaply?
Either there's something I'm missing in the pricing models, or the cable companies and telcos are gouging consumers. Given their histories, I'm more inclined to assume the latter than the former. Please provide some information to give me more insight or prove my assumption incorrect.
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NOVA_GuyObamaCare Kills AmericansPremium
join:2002-03-05 | reply to fAcEtIOUs
I'm not quite sure what you're pointing to here... Customers are obviously not so unethical that these companies can't survive. Perhaps if you could provide some examples I could understand a little better.
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 JRW2R.I.P. Mom, Brian, Ziggy, Max and Zen.Premium
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| reply to BF69
said by BF69:Sorry I don't see the word CRIMINALS or CRIME anywhere ther. They didn't say the article called them criminals, they said it made it sound like the ISP was calling them criminals.
Reading comprehension, what a concept.
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1 edit | reply to BF69
Using 15 TB in a month would require that they use their 50 Mbps connection at full throttle 24/7 for the entire month. The number of people willing to do that or even capable of doing that are so small the effect on aggregate traffic would be miniscule. While a few local nodes would experience congestion, upgrading such a small number of nodes would be chump change for such a large ISP as Virgin.
Verizon has been offering 50/20 service for a while now, and they don't seem to have any issues with that. Same goes for Cablevision. Same goes for ISPs offering symmetrical 100mbit connections for almost a decade now in other countries. |
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said by NOVA_Guy:I'm not quite sure what you're pointing to here... Customers are obviously not so unethical that these companies can't survive. Perhaps if you could provide some examples I could understand a little better. It is just that companies treat their customers poorly when they have to spend a lot of money to stop those customers from ripping them off. Cable, Telco, & satellite have all had to put extensive fraud prevention features in their services to stop theft. It just makes it hard for companies to take the high road when they know who they are dealing with. And at the same time, the honest customers then don't trust the companies because the companies don't trust them.
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JRW2R.I.P. Mom, Brian, Ziggy, Max and Zen.Premium
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kudos:5 | Are you implying that using a network connection, that you are paying for, as advertised, is theft in some way????
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| said by JRW2:Are you implying that using a network connection, that you are paying for, as advertised, is theft in some way???? No. Just that those 3 type of providers all have a history with customers. Cable & satellite with people stealing TV service and premium channels thru hacked boxes. Telco with rampant theft of voice services over the years thru various devices. There is a MUTUAL poisoning of the well so to speak between the parties involved.
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| reply to fAcEtIOUs
Wow. Just, wow. So when companies treat their customers poorly it's the user's fault? That's a stretch, even for you. |
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| reply to fAcEtIOUs
said by fAcEtIOUs:said by JRW2:Are you implying that using a network connection, that you are paying for, as advertised, is theft in some way???? No. Just that those 3 type of providers all have a history with customers. Cable & satellite with people stealing TV service and premium channels thru hacked boxes. Telco with rampant theft of voice services over the years thru various devices. There is a MUTUAL poisoning of the well so to speak between the parties involved. OK, that point I understand and agree with.
Sorry for my confusion.
But you do have to admit that too many ISPs look at their high usage users as stealing from them, which in no way should they be allowed to call them thieves.... 
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