said by ShutUrMouth :said by shawtech4life :
This issue is most likely that there are too many users on your node in the evenings. too much bandwidth gets sucked up and your connection slows right down or even stops.
People don't suck up all bandwidth, everybody shares the same. Your connection won't stop but may slow down. If everyones internet stopped there would be a bigger problem.
the problem is that a service tech will be out during the day, when the users are low and find nothing. and shaw does not offer evening service calls.
Since when do they not have evening calls?
Once the service techs can see that the number of users is going over the limit in the evenings they can request the node to be split to bring it back in line with what it should be.
Service techs cannot request this. Something tells me that you are not really a "Shaw tech for life".
Any Shaw tech would have to mention these problems to the NOC. If NOC sees a problem that severely affects service, then they would pass on the request for approval to split the node.
