| About time I used to work for a Dish network reseller, man let me tell you, those call centers did not give a rat's but if the customer's phone number was on a do not call list. The company I worked for was fined several times for violating the do not call list law in our state. Dish network even knew that this reseller had been fined and did nothing to stop the resellers practices that they continued to with. Fortunately that company is now no longer in business, and consumers here have had far less calls from those bone heads. As an installer for Dish network and DirecTV, I would have to admit, I have seen very few problems where the customer actually caused the equipment to fail, it usually is 95% of the time, the installer's fault since they tried to use the old cable that was in place, instead of running all new cable's for their installations. Also most of them still do not understand to use di-electric compound on all exterior fittings to stop electrolysis that occurs within the fittings, and that usually leads to the signal being degraded far enough to lose your picture at your TV. |
