invitro
join:2007-07-17
| [Future9] No support, phone number was released during porting
Based on positive feedback on this forum, recently I ported my number to future9. Two days ago, I got an email from f9, and was told my port has been scheduled for 7/24. Yesterday (7/17), I got an INSUFFICIENT FUNDS ALERT from f9, "We regret to have to inform you that you do not have enough credit to pay for DID number". I thought my number would be ported on 7/24. why f9 wants to charge monthly fee now. I sent an email yesterday, and told him I will add money after I was back home. no response. I added $30 last night through google checkout. Surprisely I got an email this morning and told me my number was released. forwarded the payment receipt to support, no response.
It was so disappointed since many people mentioned here how quick nitzan will response requests.
What should I do now? I am losing my number. |
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nitzan
Premium,VIP
join:2008-02-27
 ·ViaTalk
 ·Comcast
| Re: [Future9] No support, phone number was released during porti
You are not and will not lose your number. Please don't worry about it - it is not possible to lose your number during the porting process as we will never let that happen. 
I'll take care of the billing issue today, your number has NOT been released and it's just a billing error. |
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N9MD
Premium
join:2005-10-08
Wayne, NJ
·VOIPo
·ViaTalk
·PHONE POWER
·Callcentric
| reply to invitro
invitro ... First off, congratulations on your two year anniversary with the BBR Forums.
I was impressed with your post ... because, rather than jump in ranting and screaming, you used the word "disappointed" while presenting your problem. Hmmm! Maybe a few others should take notice.  ....Lo & behold, our hero Nitzan once again came to the rescue. |
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kieranmullen
Premium
join:2005-12-12
Portland, OR
clubs:
·Gizmo5
·Skype
·Vitelity VOIP
·magicjack.com
 ·Verizon FIOS
·Vonage
·ViaTalk
·VoicePulse
| Perhaps it was the it got lost on the intertubes reason, or got stuck in someones spam filter.
Nizan - Seriously since you know a little about open source, dig a little deeper. There are free live chat programs you can install and free php support ticketing programs you can install.
--
KieranMullen »360oregon.com
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nitzan
Premium,VIP
join:2008-02-27 | I've been considering someting like RT. We'll see. |
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soitgoes2
Premium
join:2005-01-14 | reply to invitro
Yeah, Future Nine had an online ticket system at the very beginning. A new one would be good. |
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kieranmullen
Premium
join:2005-12-12
Portland, OR
clubs:
·Gizmo5
·Skype
·Vitelity VOIP
·magicjack.com
·Verizon FIOS
·Vonage
·ViaTalk
·VoicePulse
1 edit | reply to nitzan
HI THERE BILLY MAYS HERE!
TIRED OF LOST SUPPORT TICKETS AND FEATURES LACKING IN YOUR WEBSITE?
WELL FRIENDS I HAVE A SOLUTION FOR YOU. OPEN SOURCE SOFTWARE! THAT'S RIGHT! IT'S FREE TO DOWNLOAD, INSTALL AND USE ANYTIME OF THE DAY!
NO CONSIDERATION IS NEEDED. JUST DOWNLOAD, AND INSTALL AND SOME OF YOUR PROBLEMS WILL BE SOLVED.
VISIT HTTP://WWW.SOURCEFORGE.NET TODAY!
said by nitzan  :I've been considering someting like RT. We'll see. --
KieranMullen »360oregon.com
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lescar2
Premium
join:2006-01-11
Bradenton, FL | reply to invitro
That wording is just like what he would have said. I could hear his voice as I read it. |
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N9MD
Premium
join:2005-10-08
Wayne, NJ
·VOIPo
·ViaTalk
·PHONE POWER
·Callcentric
| reply to kieranmullen
Re: [Future9] Rest in peace!
said by kieranmullen : HI THERE BILLY MAYS HERE! A moment of silence in view of the recent passing of this annoying yet well-meaning huckster. (Read the news accounts of his experiencing head trauma during a commercial airliner's final approach to landing at a Florida airport that encountered severe turbulence. Mr. Mays was found lifeless the following day.)
And I was just getting ready to purchase the "Automatic Volume Reducer" for my TV for when those high decibel commercials come on during the late night movies. |
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kieranmullen
Premium
join:2005-12-12
Portland, OR
clubs:
·Gizmo5
·Skype
·Vitelity VOIP
·magicjack.com
·Verizon FIOS
·Vonage
·ViaTalk
·VoicePulse
| He was just another man, in the end "all we are is dust in the wind..."
said by N9MD :said by kieranmullen : HI THERE BILLY MAYS HERE! A moment of silence in view of the recent passing of this annoying yet well-meaning huckster. (Read the news accounts of his experiencing head trauma during a commercial airliner's final approach to landing at a Florida airport that encountered severe turbulence. Mr. Mays was found lifeless the following day.) And I was just getting ready to purchase the "Automatic Volume Reducer" for my TV for when those high decibel commercials come on during the late night movies. --
KieranMullen »360oregon.com
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