http://www.dslreports.com/forum/Vonage-Hardware-Warranty-Silliness-22728553 en Fri, 10 Feb 2012 16:57:25 EDT Fri, 10 Feb 2012 16:57:25 EDT http://www.dslreports.com/forum/Vonage-Hardware-Warranty-Silliness-22728553
There is absolutely nothing about this in their TOS other then that equipment has a 1 year warranty. So I ask them where it states the RRP will be extended 1 year if a warranty replacement is needed and they quote me the "initial signup" terms.

Anyway ... it was the most frustrating experience I have had with any company I have dealt with in my lifetime (and I'm a card carrying member of AARP so it's been a relatively long lifetime). It's like talking to robots except their names were Sandeep, Pradeep, Aashish, Haasraj and a few others.

No wonder their stock is below 35cents. Totally unreal. Anyway, I will obtain another device free through other means and as soon as my initial year is up they will be history.

Yes, I know I will have to suck up $39.95 per line fine print "cancellation fee" but it will be worth it to rid myself of these idiots. ]]> http://www.dslreports.com/forum/Vonage-Hardware-Warranty-Silliness-22728553 Sat, 18 Jul 2009 10:08:20 EDT