 BlitzenZeusBurnt Out CynicPremium join:2000-01-13 kudos:2 Reviews:
·Frontier FiOS
| You have to be serious about canceling In many cases they will only give in, or give special offers when you are canceling the service.
If these damn carriers would just always offer a fair price then they would have less churn, and more customer loyalty. This is why so many people will switch to other providers, but then half the time the providers depending on you settling for their higher prices as they force people to buy packages bigger than they need.
In many cases some are willing to almost bend over backwards as you're scheduling the cancel, or offer you better rates including buying out your etf on the new carrier after you have switched, however at that point they have already soured the deal by not offering you the good deal before you canceled in the first place.
While the companies are out to make a profit, most still don't realize the very simple fact is if you keep your current customers happy with reasonable prices without making them pay for ton of crap they don't want they will keep the service, unless the quality of service is bad. Many people might not have switched even if the competitors product was superior if the price was still right. They just want people paying full overblown retail price for everything, but with competition they best the can hope for is making sure they offer better prices than the competition for their level of service. -- My hourly rates: $25 per hour. $35 per hour if you want to watch. $45 per hour if you want to help. $75 per hour if you tried to fix it, and failed. $125 per hour if you called tech support, and didn't fix the issue while making things worse |