AVonGaussPremium
join:2007-11-01
Boynton Beach, FL | Remaining Year... I wonder how many of us are going to be wondering if we are in that remaining 15%...  Congrats to Philly! |
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| Its still not here yet in 19152 Northeast Philly  |
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Reviews:
 ·Comcast
1 edit | reply to AVonGauss
I think Denver is in that 15%. when i called to pay my bill i asked about the upgrade there answer was we got blast and that is the upgrade, Hmmm No is it that the CSR's don't have a clue.
The funny thing is that the CSR said we ( Denver ) is a test market for all the new services, Hmm if so why are we still on 6/1 |
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hata28
join:2008-12-16
Philadelphia, PA | reply to gate1975mlm
I thought NE philly are the first to get it. |
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| reply to MTBikerChris
test market is for when comcast wants to test a product to see if it works. we know docsis 3 works! it is being launched in markets first where there is most competition such as philly (verizon & rcn)
qwest sure isnt giving u any speeds with crappy dsl so you be get it last.
said by MTBikerChris:I think Denver is in that 15%. when i called to pay my bill i asked about the upgrade there answer was we got blast and that is the upgrade, Hmmm No is it that the CSR's don't have a clue. The funny thing is that the CSR said we ( Denver ) is a test market for all the new services, Hmm if so why are we still on 6/1 |
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Reviews:
·Comcast
| said by watermark :test market is for when comcast wants to test a product to see if it works. we know docsis 3 works! it is being launched in markets first where there is most competition such as philly (verizon & rcn) qwest sure isnt giving u any speeds with crappy dsl so you be get it last. said by MTBikerChris:I think Denver is in that 15%. when i called to pay my bill i asked about the upgrade there answer was we got blast and that is the upgrade, Hmmm No is it that the CSR's don't have a clue. The funny thing is that the CSR said we ( Denver ) is a test market for all the new services, Hmm if so why are we still on 6/1 Know what the best part of the story is that they say that our network is so over loaded and they need to redo the whole thing but we are a test market? Hmmm something is not right.. |
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iansltx
join:2007-02-19
Golden, CO
kudos:2 | reply to MTBikerChris
I'm now on DOCSIS 2.0. It's a improvement (yay 11 Mbps upload PowerBoost) but it appears as though I can't even get Blast here in Golden. |
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MickoPremium
join:2008-03-28
Philadelphia, PA | reply to gate1975mlm
Not in 19154 either. |
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| reply to gate1975mlm
I wish I still had Comcastic in SoCal instead of TimidWarner... |
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2 edits | reply to hata28
Ok I just called Comcast and my area has indeed been upgraded to DOCSIS 3.0. All of Philadelphia in fact 
But the bad news is the faster speed packages Ultra and Extreme are not available in all areas yet 19152 included. They said it should be no more then a month or 2.
They also said the Arris Touchstone TM702 is brand new and only a select few have one. As times goes on more will become available.
So when I do indeed upgrade to Ultra 22/5 for example they will upgrade my modem to the newer Arris Touchstone TM702 or they even may just set me up with a second modem that is DOCSIS 3.0 compatible.
If these new speeds are available South Philly I would not think it would be too long before they are available here in 19152 NorthEast Philly aswell. |
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hata28
join:2008-12-16
Philadelphia, PA
3 edits | said by gate1975mlm:Ok I just called Comcast and my area has indeed been upgraded to DOCSIS 3.0. All of Philadelphia in fact But the bad news is the faster speed packages Ultra and Extreme are not available in all areas yet 19152 included. They said it should be no more then a month or 2. They also said the Arris Touchstone TM702 is brand new and only a select few have one. As times goes on more will become available. So when I do indeed upgrade to Ultra 22/5 for example they will upgrade my modem to the newer Arris Touchstone TM702 or they even may just set me up with a second modem that is DOCSIS 3.0 compatible. If these new speeds are available South Philly I would not think it would be too long before they are available here in 19152 NorthEast Philly aswell. I'm not sure you spoke to the right person. The CSR don't know anything. You have to speak to the HSI Tech support team....just press Trouble with your services and select HSI. The last time I called b4 I got the upgrade, they told me next 1 or 2 month too. Then I called again and spoke to TECH support then they told me I can have it. At first he told me only available for the Triple Play Premium pkg and later he checked I can just add on to my Blast for $7.00 more a month and I have Triple Play without the Premium Channels, but I got STARZ and HBO Free for a year. So, just for HSI, I will be paying about $50 for Ultra. And the new modem is included. |
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| reply to aztecnology
said by aztecnology:I wish I still had Comcastic in SoCal instead of TimidWarner... Maybe you should get Fios? |
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| said by jjeffeory:said by aztecnology:I wish I still had Comcastic in SoCal instead of TimidWarner... Maybe you should get Fios? Been surrounded by it for a few years but it hasn't been available at my house. I'm moving a few blocks away soon and the new residence already has fios, so I can hardly wait to get some 25/15 on the interubes... 
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.:|:. Go Wheatley or Go Home! |
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