| reply to Chuckles
Re: Ahhh... said by Chuckles:I completely enjoy setting up disconnects for customers like this. It's the tiny bit of joy I get out of my job. And the other tiny bit of joy is when I look at the account the next day and the customer has cancelled the disconnect order. It's okay, go ahead, rip me to shreds for saying this. I like the service I get from Comcast, am glad to pay a fair price for it, and don't get enough time to use it. The service has always been very good. I wish they would drop the promotions and set one price. I don't have time for BS negotiation. If I eventually become more upset about subsidizing promotional crap, paying more for 6/1 than many others pay for higher packages, being last in line for upgrades, etc., and if I see a more suitable offer, I will have to go elsewhere. Retention departments don't work for me, because I *have* already made up my mind. Offer it to everyone or no one. |
