 sivranBack to Opera againPremium join:2003-09-15 Arlington, TX kudos:1 Reviews:
·RoadRunner Cable
| reply to Chuckles
Re: Ahhh... That's pretty much why I don't do this. I consider it too great a risk I'd run into a rep like me who will quite happily cancel my service. 
Granted, I didn't have that power when I was working Verizon support, but I was all too happy to transfer cancellers to retention, rather than find out if their issue was technical and try to fix it. I looked at it as, "well, they've already made their decision. Outta my hands now. Please hold!"
I would've made a horrible retention rep.  -- The right of the people to be secure in their persons, houses, papers, and effects, against unreasonable searches and seizures, shall not be violated, and no warrants shall issue, but upon profitable cause... |