iPhone Complaints Not Hurting AT&T's Wallet > This is Apple's fault

said by Gbcue:

There have been smart phones for ages. You don't see the G1 crushing T-Mobile's network.

said by Pirate515:

And despite the ability to jailbreak/unlock iPhone and to use it on T-Mobile, the amount of individuals who have actually done so is relatively small compared to overall iPhone user base. The majority of those who wanted iPhone were either not savvy enough to do the above and/or were too afraid or unwilling to try at the risk of voiding warranty; and therefore, got one the honest way - through Apple/AT&T.

said by Gbcue:

There have been smart phones for ages. You don't see the G1 crushing T-Mobile's network.

It even has MMS.

said by NOVA_Guy:

I couldn't disagree more. It's AT&T's fault for being cheap. They haven't built out their network adequately-- they were too cheap to do so. They haven't planned for the additional capacity they need-- they were too cheap to do so.

And now a phone that allows people to take full advantage of the wireless data service they've been paying through the nose for comes to the market with lots of nice apps... instead of responding appropriately and building out capacity with their profits, AT&T responds by trying to make TOS changes in the middle of the night and criminalize video and audio streaming on their network.

AT&T ought to have realized what was going to happen here. Give people a phone that can do video and a 3G connection together, and you can't expect them not to use it. It's fair use; people are finally able to use what they've been paying for. And now that it's happening AT&T is crying foul.

Apple built one heck of a good product. And developers are building some really great applications for it. Neither one should bear any blame for AT&T's selfish, cheap behavior toward its customers and their fair use of a connection that's paid for.

Oh, and BTW, AT&T may have kept Slingplayer and others (like Joost) to WiFi... But jailbreak your phone and pay $2 for 3G Unrestrictor-- and you're up and running again with these apps, over a 3G connection. (I bought a copy of this the other day myself.) I bought Orb (another one of those "bandwidth hogs") the other day myself and will be going on vacation in a few weeks. I plan to see just how well streaming recorded shows and live TV from my home DVRs will work when I'm on the road. Nothing wrong with a little fair use of the data pipe I'm paying $30/mo for.

said by itguy05:

quote:

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Wait until you go over your 5G cap.

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Not on iPhone plans. Mine says UNLIMITED in the data usage meter on AT&T's website.

said by itguy05:

Not on iPhone plans. Mine says UNLIMITED in the data usage meter on AT&T's website.

said by itguy05:

quote:

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Wait until you go over your 5G cap.

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Not on iPhone plans. Mine says UNLIMITED in the data usage meter on AT&T's website.

said by jmn1207:

Even my Sprint usage for my BlackBerry shows unlimited data availability, but I know the cap is 5GB/month.

[att=1]

said by jjeffeory:

Yes, but if they're saying unlimited. It should be unlimited. If there is a cap, state the cap. Saying that this is an Industry practice only make me think they're all in collusion together. That's still bad. If there is a cap. Simply state the cap. Don't lie.

said by NOVA_Guy:

I'm confused. How is one supposed to know that there is a cap, and what that cap is, if the word "unlimited" appears?

My AT&T data plan says "unlimited"... right on the web site, next to my usage tracker. (I can provide a screen shot if you like.) Now I'm not arguing that AT&T isn't pushing caps on their service... I'm just asking how one is supposed to determine this if all indications in writing are otherwise.

said by NOVA_Guy:

I'm trying to look at it from this perspective: Let's say that someone goes "hog wild" and consumes 12GB (or 15GB, or 30GB, etc.) worth of data on their phone in a month. (These amounts per month, IMO, are hardly "hog wild", but that's another discussion.)

said by NOVA_Guy:

Users are just using the connection they're paying for, with apps that are legitimately available to them through the App Store and other places.

said by NOVA_Guy:

I'll ask for the third time in this thread. Please point to the specific clause in writing that states 5GB/month is the cap. I really would like to know where it is

Data Plans: An eligible data plan is required for certain devices including iPhone and other designated Smartphones and PDA's. Eligible data plans cover data usage in the U.S. and do not cover international data usage and charges.

AT&T has the right to impose additional charges if you use more than 5 GB in a month; provided that, prior to the imposition of any additional charges, AT&T shall provide you with notice and you shall have the right to terminate your Service.

If you are on a data plan that does not include a monthly megabyte allowance and additional data usage rates, the parties agree that AT&T has the right to impose additional charges if you use more than 5 GB in a month. Prior to the imposition of any additional charges, AT&T shall provide you with notice and you shall have the right to terminate your service.

said by NOVA_Guy:

Thanks! Not sure how I missed the 5 GB crap stuff in there.

said by NOVA_Guy:

Advertising the word "unlimited" while putting a cap in the terms and conditions is, at a minimum, deceptive.

said by tiger72:

While it may be very deceptive, they can simply hide behind the "Network management" shield that works for TimeWarner and Comcast (who both also advertise unlimited, yet capped service).

said by NOVA_Guy:

I'll ask for the third time in this thread. Please point to the specific clause in writing that states 5GB/month is the cap.