how-to block ads
|
|
Uniqs:
320 |
Share Topic
 |
 |
|
|
| Att lied to me. I may sue them.
No, i'm not a crackpot. I was waiting for a credit for several things, that were supposed to make this month's bill be in the back 150 bucks, but instead, i receive a bill, asking for 178 dollars..... They also confirmed with several phone calls that my text plan was $20/mo for unlimited. Now it's magically $30. So i'm paying $30 for data, and $30 for text... Even my last bill (the first one with iPhone) had texting at $20, so i'm not sure what the hell is going on.
And of course, there are no notes on any of this, it's just like magic that i randomly call in expecting a credit of a sizable amount, i must be a moron that needs the billing explained to him, sorry but i've had these folks since 2005 and i know how to read their bills.
The guy says "if you want a refund you have to go through our e-commerce dept". This was all documented, in notes on the account, i even called and asked why my LAST bill was $2xx.xx vs in the black... They explained "oh, sorry sir, it looks like they have several credits that will hit next billing period", the reason you were denied free exchange of equipment (i had asked just to ask to see if we could get the 3Gs not that i really cared if i got a yes or no) is because there was a limit on the credits issued for your account, so maybe you can call back in a few months but right now there's no more we can do".
So now you can see how they lied to me.
Believe me though, i'm getting the money they promised me or i will see them in court.
- A
--
LETS GO METS! | |
Chaldo
join:2008-03-18
West Bloomfield, MI | This has happened to me before, it's hell with them i'm not gonna lie, you should call up and see how much all the credits are in total and tell them to take them off and make one big credit for that amount. That should work much faster, also unlimited texting on one line is $20, I don't know why they put it as $30? Did you add anyone else to your account that texts? If so, $30 plan= Unlimited texting for whole family (every line under account).
Yea I would call back and be furious honestly. | |
 NOVA_GuyObamaCare Kills AmericansPremium
join:2002-03-05 | reply to FastiBook
said by FastiBook:Believe me though, i'm getting the money they promised me or i will see them in court. I hope you have the ability to do that. I seem to recall from somewhere, though, that you don't. I think that your contract with AT&T forces everything to go through arbitration, rather than the court system-- but I could be wrong.
While you're at it, I'd also file complaints with the BBB and your states consumer affairs or attorney general office. And if you're going to complain to the attorney general's office, also file a complaint about AT&T's deceptive data plan advertising where "unlimited" apparently means 5GB.
--
Trusting the Democrats to fix our economy and give us health care is like trusting the fox with keys to the henhouse, a brand new gas stove, and a pantry full of goodies for side dishes. In the end, all will be dead and nothing but lies will be told. | | |
|
|
