| I feel betrayed & lied to by ATT. I may sue them.
No, i'm not a crackpot. I was waiting for a credit for several things, that were supposed to make this month's bill be in the back 150 bucks, but instead, i receive a bill, asking for 178 dollars..... They also confirmed with several phone calls that my text plan was $20/mo for unlimited. Now it's magically $30. So i'm paying $30 for data, and $30 for text... Even my last bill (the first one with iPhone) had texting at $20, so i'm not sure what the hell is going on.
And of course, there are no notes on any of this, it's just like magic that i randomly call in expecting a credit of a sizable amount, i must be a moron that needs the billing explained to him, sorry but i've had these folks since 2005 and i know how to read their bills.
The guy says "if you want a refund you have to go through our e-commerce dept". This was all documented, in notes on the account, i even called and asked why my LAST bill was $2xx.xx vs in the black... They explained "oh, sorry sir, it looks like they have several credits that will hit next billing period", the reason you were denied free exchange of equipment (i had asked just to ask to see if we could get the 3Gs not that i really cared if i got a yes or no) is because there was a limit on the credits issued for your account, so maybe you can call back in a few months but right now there's no more we can do".
So now you can see how they lied to me.
Believe me though, i'm getting the money they promised me or i will see them in court.
Yea i posted this other places, not spamming. If this has happened to anyone else perhaps i can get a CA suit going or something.
- A
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LETS GO METS! |
