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GobStopper

@rr.com

Worst in billing and customer service

Verizon has the absolute worst customer service and billing in the world. You actually dont realize this until you have a problem with a bill (which is inevidable), or a service issue. Then it will take you hours of wasted time to try to resolve their mistake. If your time is worth anything, this negates any level of product or service they can possible provide. I will never own, use or possess a Verizon product again if I can help it.


RiseAbove
Premium
join:2004-01-30
Reviews:
·Verizon FiOS

said by GobStopper :

Verizon has the absolute worst customer service and billing in the world. You actually dont realize this until you have a problem with a bill (which is inevidable), or a service issue. Then it will take you hours of wasted time to try to resolve their mistake. If your time is worth anything, this negates any level of product or service they can possible provide. I will never own, use or possess a Verizon product again if I can help it.
'

Yep between them and ATT it's like a competition in who can be the worse at what they do. Both treat their employees like crap, pay horribly, and don't screen worth a crap. I would hate to run call centers because you are essentially Disney land when it comes to people. They demand so much of the CSR's, pay them so little, and treat them like 2nd rate citizens. This leads to work environments where not only do reps not want help you but they aren't smart enough to do it because you just filled a call center with the lowest common denominator due to not having any kind of money to hire trained people.
--
Looking to get into Avaya telco if you might be in that field hit me up I have a lot of questions.

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