| NO Twitter customer service!!! They do not have an equivalent to comcastcares...
Now many of you here probably are not on Twitter or use it yet, but when I have issue with my comcast I will @comcastcares and get a response/resolution in an hour or so. I do not wait on hold, talk to an idiotic IVR that does not understand me, get bounced around and so on ...
I just @comcastcares and they get back to me with a resolution.
I'm shocked Verizon does not have a similar level of service, as they could save money on hiring Verizon Twitter customer reps over union phone reps who make $28 an hour. |
